topic Re: Positive feedback in Discussions & Feedback

Positive feedback

JJ1 — Sat, 06 Jul 2019 15:03:19 GMT

Hi i would like to give positive feedback about an o2 employee- how do i do this please?

Re: Positive feedback

TallTrees — Sat, 06 Jul 2019 15:18:29 GMT

Hello @JJ1

That would be very nice indeed.

You can leave a message here about the person you would like to give

positive feedback to and then someone will be able to send that over

to a Community Manager.

Welcome to the O2 Community Forum

Re: Positive feedback

JJ1 — Sat, 06 Jul 2019 15:50:16 GMT

i would like to thank o2 employee Andrew Sowinski who was SO helpful and went out of his way to sort out a problem for my friend ( who does not speak much English amd was confused about his contract) Honestly can’t fault him.

Also Robert Wood at the Leicester store for finishing off resolving the issue after Andrew- he was very helpful and patient!

i hope this can be passed on to the relevant managers.

Re: Positive feedback

TallTrees — Sat, 06 Jul 2019 16:11:17 GMT

@JJ1 wrote:
Hi
i would like to thank o2 employee Andrew Sowinski who was SO helpful and went out of his way to sort out a problem for my friend ( who does not speak much English amd was confused about his contract) Honestly can’t fault him.
Also Robert Wood at the Leicester store for finishing off resolving the issue after Andrew- he was very helpful and patient!
i hope this can be passed on to the relevant managers.

I will pass this to our Community Managers ~

@Marjo

@EmilieT

The Community Managers will be very pleased to forward your comments to the relevant staff and thank you for sharing this with the O2 Community and I am quite sure Andrew and Robert will be thrilled.

Kindest regards TallTrees

Re: Positive feedback

Cleoriff — Sat, 06 Jul 2019 18:35:03 GMT

Great feedback @JJ1 . Thanks for posting

Re: Positive feedback

EmilieT — Tue, 09 Jul 2019 07:38:07 GMT

Thanks for sharing this lovely feedback with us @JJ1! I'll need a few more details to make sure your comments get to Andrew and Robert, so I'll send you a Private Message shortly

Cheers for the mention as well @TallTrees