topic Re: Problems with Kudo's on Blogs/Reviews in Discussions & Feedback

Problems with Kudo's on Blogs/Reviews

Cleoriff — Fri, 28 Jun 2019 09:28:47 GMT

Hi all, I need some help please and wonder if you would try a test for me?

Just recently I am finding myself unable to kudo any post (except the review) when they are moved to the review/blog section.

I have mentioned this to management and they are unable to replicate the issue so we thought we would try and see if others are having the same problem?

I have tried on these two reviews.

https://community.o2.co.uk/t5/Reviews/This-is-Sony-Xperia-1/bc-p/1234957#M1657

https://community.o2.co.uk/t5/Reviews/My-Beautiful-New-S10/bc-p/1227899#M1627

Just to reiterate, I CAN kudo the review, I am unable to kudo any comment thereafter.

This is on PC using Firefox. I have also tried Chrome and get the same result.

All I need is people to try it and post their results.

It's only a test so you can kudo any post and then remove it immediately if you don't want it to remain.

Thanks a lot for your help.

Re: Problems with Kudo's on Blogs/Reviews

Glory1 — Fri, 28 Jun 2019 10:06:04 GMT

Working for me @Cleoriff, I just kudoed your post.

Re: Problems with Kudo's on Blogs/Reviews

Glory1 — Fri, 28 Jun 2019 10:10:43 GMT

Uh, it worked once for me. Now I've gone back into both reviews and can't kudo a post in either. Very strange

Re: Problems with Kudo's on Blogs/Reviews

gmarkj — Fri, 28 Jun 2019 10:12:11 GMT

Works for me - just kudo'd a post on each...

Re: Problems with Kudo's on Blogs/Reviews

Glory1 — Fri, 28 Jun 2019 10:14:10 GMT

@gmarkj wrote:
Works for me - just kudo'd a post on each...

Can you try it again @gmarkj as it worked once for me but when I tried again it didn't. Curious to see if that happens to you too.

Re: Problems with Kudo's on Blogs/Reviews

gmarkj — Fri, 28 Jun 2019 10:17:03 GMT

Just checked after @Glory1's second post - have just given two other posts a +1 too...
Not checked any other reviews though, just the ones you linked to...
Have tried another one and that worked fine too.
For further info, on Windows Laptop running Win 7 Pro, Chrome Version 73.0.3683.86 (Official Build) (32-bit)

Re: Problems with Kudo's on Blogs/Reviews

Glory1 — Fri, 28 Jun 2019 10:22:38 GMT

Thanks @gmarkj. I just tried again on both posts and definitely not working for me now. So it worked once for me and now won't work at all on either thread!

Sorry, should add I'm on my phone using Samsung internet.

Re: Problems with Kudo's on Blogs/Reviews

Cleoriff — Fri, 28 Jun 2019 10:33:19 GMT

I should mention I could kudo all relevant posts UNTIL THEY WERE MOVED INTO THE BLOG SECTION.

Now I can't kudo anything in the blogs apart from the review.

I have no problems giving kudo's anywhere else on the forum.

Re: Problems with Kudo's on Blogs/Reviews

Cleoriff — Fri, 28 Jun 2019 10:38:28 GMT

@Glory1 wrote:
Working for me @Cleoriff, I just kudoed your post.

Yes but this post isn't in the blog section @Glory1 .

It's only that section where I am unable to give kudo's (apart from the review)

For instance I have tried on two occasions to kudo Viridis's post where he has 'brought @Toby out of hiding' Nothing. It allows me to click on the kudo button, then nothing happens!

Re: Problems with Kudo's on Blogs/Reviews

Glory1 — Fri, 28 Jun 2019 11:04:55 GMT

Yes, my mistake as I misread your post. But as I said above it allowed me to kudo one post but after that I could kudo nothing on either.

Did it at least allow you 1 kudo or just nothing at all?

Re: Problems with Kudo's on Blogs/Reviews

jonsie — Fri, 28 Jun 2019 11:07:52 GMT

Working as it should for me. I have gone into each thread twice and been able to add or remove kudos to different posts. Notice no one kudoed me.....#justsayin'

Re: Problems with Kudo's on Blogs/Reviews

Cleoriff — Fri, 28 Jun 2019 11:14:11 GMT

@Glory1 wrote:
Yes, my mistake as I misread your post. But as I said above it allowed me to kudo one post but after that I could kudo nothing on either.

Did it at least allow you 1 kudo or just nothing at all?

It allowed me to kudo Viridis's review...but it wasn't in the blog when I read and kudoed it.

Same with your review. Not in blog when I read and kudoed it.

Now they are both in the blog section, I can remove and add kudo's to the REVIEW only.

This is the first time it's happened.

Re: Problems with Kudo's on Blogs/Reviews

Cleoriff — Fri, 28 Jun 2019 11:17:21 GMT

@jonsie wrote:
Working as it should for me. I have gone into each thread twice and been able to add or remove kudos to different posts. Notice no one kudoed me.....#justsayin'

Yes, yours (about your review) was one I tried to kudo last night @jonsie . It wouldn't let me!!

PS is this on your laptop using FF or Chrome? (I have tried with both and nothing!)

Re: Problems with Kudo's on Blogs/Reviews

Glory1 — Fri, 28 Jun 2019 11:27:09 GMT

@Cleoriff wrote:
@jonsie wrote:
Working as it should for me. I have gone into each thread twice and been able to add or remove kudos to different posts. Notice no one kudoed me.....#justsayin'
Yes, yours (about your review) was one I tried to kudo last night @jonsie . It wouldn't let me!!
PS is this on your laptop using FF or Chrome? (I have tried with both and nothing!)

Yes, I did @jonsie, it was the only kudo it would let me do. It was your post about planning a review but remembered viridis had another.

Re: Problems with Kudo's on Blogs/Reviews

Glory1 — Fri, 28 Jun 2019 11:38:39 GMT

Out of curiosity I switched to Chrome browser, and the same thing happened; it allowed me to kudo once on several posts but after that nothing. And I can only kudo on one thread only as well. Once I've done as many kudos as I want on the one review, that's it. I can't kudo anything ekse after that on either review.

Re: Problems with Kudo's on Blogs/Reviews

Cleoriff — Fri, 28 Jun 2019 11:56:20 GMT

Luckier than me then @Glory1 , I've tried Chrome and there is no difference. I still can't kudo a post other than the review itself.

I think my problem is related to the reviews being moved to the blog section. Prior to that I could kudo any post in the review.

Re: Problems with Kudo's on Blogs/Reviews

Anonymous — Fri, 28 Jun 2019 12:32:35 GMT

Doesn’t work for me & I am using safari on iPhone XR iOS 12.3.1

Re: Problems with Kudo's on Blogs/Reviews

TallTrees — Fri, 28 Jun 2019 14:06:14 GMT

Hello @Cleoriff

I tried the first link and I kudoed WispaRed7 and it was fine.

I am using Edge on my computer.

TallTrees

Re: Problems with Kudo's on Blogs/Reviews

TallTrees — Fri, 28 Jun 2019 14:07:49 GMT

Hi @Cleoriff

I can kudo tried blissgirl it was ok.

TallTrees

Re: Problems with Kudo's on Blogs/Reviews

EmilieT — Mon, 01 Jul 2019 07:26:45 GMT

Thanks @Cleoriff for starting this topic, and @Glory1 @gmarkj @jonsie @Anonymous and @TallTrees for doing a bit of testing on your ends

For those affected by this problem, I have raised this with Lithium and will let you know as soon as I have an update!