topic Re: Network coverage in Discussions & Feedback

Network coverage

Anonymous — Sat, 01 Jun 2019 09:30:04 GMT

Morning all!
I've been testing all networks to see which one is the most suitable for me.
I've found that o2/Vodafone have very little to no coverage within three miles where I live, but further on I get good service on both networks.
I can use wifi when at home but as soon as I step out of the front door and out of the house I cannot use the phone.
I've also tested THREE/EE and they are much better (if the mast isn't down) but they seem to be down more often than they are online.
I check the online coverage and what is really interesting is that o2 know about the issue and it says (Our network is very busy in this area
So at certain times of the day you might experience slower data. Sorry about that. But we're working to make it better for you.)
This status has been the same since January this year. I do appreciate that these things take time to put right, but I would've thought six months would been enough.
I'm really frustrated having six mobile phones and not one network that is half decent.
Have any of you been in a similar situation?

Thanks
SLisha

Re: Network coverage

MI5 — Sat, 01 Jun 2019 09:33:46 GMT

Exactly the reason why I have a dual SIM phone. O2 in one slot and EE in the other.

Re: Network coverage

Anonymous — Sat, 01 Jun 2019 13:45:09 GMT

Hi MI5,
I have a dual SIM phone and it does make it easier but although I get good coverage when EE's mast is up and running I'm lucky if it lasts two out of four weeks of the month before it goes down again. O2 on the other hand says we're working hard to fix it and nothing changes.

Thanks for your input and have a great weekend
SLISHA

Re: Network coverage

MI5 — Sat, 01 Jun 2019 14:04:00 GMT

Thanks for the update

Re: Network coverage

liggerz87 — Sat, 01 Jun 2019 18:21:15 GMT

Yep try living in north Wales all networks not good lol

Re: Network coverage

Anonymous — Sun, 02 Jun 2019 16:30:41 GMT

Probably waiting for access permission.

Re: Network coverage

pgn — Sun, 02 Jun 2019 16:42:43 GMT

Hmm. Looks like a case of "account closed" - that was quick!

Was it something we said? 😑

Re: Network coverage

Anonymous — Sun, 02 Jun 2019 20:13:30 GMT

@liggerz87

Likely to be due to the challenge of getting the supporting infrastructure to the sites required (power and data)

Re: Network coverage

liggerz87 — Sun, 02 Jun 2019 21:10:58 GMT

True plus in Wales if say a tree is 10 feet the mast can't be higher than it