topic Re: page obscured in Discussions & Feedback

page obscured

Mi-Amigo — Thu, 09 May 2019 08:31:40 GMT

Has anyone else noticed on topics page for Discussions and feedback that Featured Topics box is now obscuring across the name of last poster and date?

@EmilieT any chance of this being looked at? or is it just me having this problem? Thanks

Re: page obscured

EmilieT — Thu, 09 May 2019 08:37:41 GMT

@Mi-Amigo I'm not seeing anything unusual myself this morning, but it'd be very useful to know if anyone else is having the same problem

Could you clarify which device and browser you're using, and post a screenshot of this error as well when you get a chance please?

Re: page obscured

Mi-Amigo — Thu, 09 May 2019 09:03:50 GMT

@EmilieT wrote:
@Mi-Amigo I'm not seeing anything unusual myself this morning, but it'd be very useful to know if anyone else is having the same problem

Could you clarify which device and browser you're using, and post a screenshot of this error as well when you get a chance please?

Hi @EmilieT

I`m using Firefox on my lappy

I hope screenshot works:

https://screenshots.firefox.com/Sof7LGQhQ0BycwYa/community.o2.co.uk

This obscuring only shows on subject page not on actual threads

Hope this helps. Thanks

Re: page obscured

EmilieT — Thu, 09 May 2019 09:09:04 GMT

@Mi-Amigo Thanks for the screenshot, very useful! This is what I'm seeing on Chrome on my laptop - as you can see, nothing out of the ordinary:

It'd be great to hear from a few other members, so we can understand better what's happening. Just out of curiosity @Mi-Amigo, have you tried deleting your cache and cookies and opening the page again? Just wondering if that could help

Re: page obscured

MI5 — Thu, 09 May 2019 09:12:48 GMT

Nothing weird for me on Chrome.
I know @Cleoriff uses FF though too.

Re: page obscured

Mi-Amigo — Thu, 09 May 2019 09:14:39 GMT

@EmilieT

I noticed it yesterday and thought it was just an error.

Today, I noticed it again which is when I put up the thread.

I`ve cleared cache and cookies, logged off forum and back on but is still there.

Re: page obscured

EmilieT — Thu, 09 May 2019 09:16:52 GMT

Thanks @MI5 for checking, and @Mi-Amigo for flagging it

I've checked Safari, Chrome and Firefox on my end now and can see this happening on Firefox too, but only Firefox. I'll raise a ticket now and will keep you guys in the loop. In case you notice this on other boards/other browsers please let me know here so I can update the ticket as well!

Re: page obscured

Mi-Amigo — Thu, 09 May 2019 09:19:25 GMT

@EmilieT wrote:
Thanks @MI5 for checking, and @Mi-Amigo for flagging it

I've checked Safari, Chrome and Firefox on my end now and can see this happening on Firefox too, but only Firefox. I'll raise a ticket now and will keep you guys in the loop. In case you notice this on other boards/other browsers please let me know here so I can update the ticket as well!

Thanks @EmilieT

Just to add, no problems on any other board or threads for me using Firefox.

Re: page obscured

Cleoriff — Thu, 09 May 2019 09:32:44 GMT

Mine is the same using Firefox @Mi-Amigo @EmilieT

Re: page obscured

EmilieT — Thu, 09 May 2019 09:34:08 GMT

Thanks @Mi-Amigo and @Cleoriff

Ticket raised now so I'll update you once I know more!

Re: page obscured

Cleoriff — Thu, 09 May 2019 09:51:56 GMT

@EmilieT wrote:
Thanks @Mi-Amigo and @Cleoriff

Ticket raised now so I'll update you once I know more!

Just to confirm, The first screenshot on my laptop was using Firefox. On same laptop using Chrome there is no problem..shown here

Re: page obscured

jonsie — Thu, 09 May 2019 12:27:58 GMT

I'm showing the same issue as Firefox is the browser of my choice on laptop. Other browsers are fine so a universal Firefox issue. I see you say testing is about to happen @EmilieT so maybe they can look at this at the same time.

Re: page obscured

EmilieT — Thu, 09 May 2019 12:29:34 GMT

@jonsie The testing is going to be focused on a separate issue, but I've heard back before lunchtime that this Firefox display problem is being looked into so hopefully we'll hear more on that soon

Re: page obscured

pgn — Fri, 10 May 2019 06:19:16 GMT

Chrome all-round, only overlap I see is in Full mode editor on mobile, where the quote button is obscured mostly by the Preview (?) button.

Re: page obscured

EmilieT — Fri, 10 May 2019 07:24:37 GMT

@pgn That one was reported here not long ago and I've raised it as well, we're working on a fix that'll hopefully be ready soon

Re: page obscured

Mi-Amigo — Sun, 19 May 2019 18:44:28 GMT

@EmilieT

Thanks. The good news is that I noticed on Sunday that problem has been fixed (with regards to using Firefox) on here but the bad news is the same problem is now on Pay Monthly opening page.

Re: page obscured

EmilieT — Mon, 20 May 2019 07:12:37 GMT

@Mi-Amigo wrote:

@EmilieT

Thanks. The good news is that I noticed on Sunday that problem has been fixed (with regards to using Firefox) on here but the bad news is the same problem is now on Pay Monthly opening page.

Thanks for the update @Mi-Amigo! The platform provider was still investigating last week, so I wil let them know the issue has moved onto another page now. As soon as I know more I will let you know, and thanks again for keeping an eye out and flagging these

Re: page obscured

Mi-Amigo — Tue, 21 May 2019 09:05:16 GMT

@EmilieT

Update re-Pay Monthly section.

No longer obscurred but Features etc on right has disappeared, now just blank.

Re: page obscured

EmilieT — Tue, 21 May 2019 09:09:27 GMT

@Mi-Amigo

Thanks a lot for letting me know everytime the issue changes! I'll update Lithium again and fingers crossed they'll find out what's behind this elusive error soon

Re: page obscured

EmilieT — Tue, 21 May 2019 12:23:00 GMT

@Mi-Amigo It's all fixed on the Pay Monthly board, but I've noticed the error has now jumped onto the Apple board. I've updated the team and will let you know as things progress