topic Re: O2 Webmail (That Was) in Discussions & Feedback

O2 Webmail (That Was)

Philip5000 — Sun, 10 Feb 2019 11:39:31 GMT

Hi Folks. Do you think it is worth petioning O2 to bring back webmail. ?.

If it is you can count my name as the first signatory.

Re: O2 Webmail (That Was)

MI5 — Sun, 10 Feb 2019 11:42:35 GMT

Not a chance in hell mate.

Re: O2 Webmail (That Was)

Anonymous — Sun, 10 Feb 2019 11:43:08 GMT

They won’t ever bring it back

Re: O2 Webmail (That Was)

Cleoriff — Sun, 10 Feb 2019 11:43:54 GMT

I never used it @Philip5000

There are far better email clients available nowadays. Webmail was creaking to a halt as O2 had no intention of ploughing money in to support it.

I don't think there is any chance at all that they will reinstate it...

Re: O2 Webmail (That Was)

jonsie — Sun, 10 Feb 2019 13:04:52 GMT

O2 webmail was awful. Writing a long email risked it being deleted before you had finished composing so was really frustrating. It was very basic and I eventually used it only for registration on certain sites.

What they do need to bring back is email contact for customer service. Even that was poorly handled before and apart from the acknowledgement email, could take a week to be answered. For a telecoms company, not to have email contact, is quite backward in it's approach to customer service.

Re: O2 Webmail (That Was)

Cleoriff — Sun, 10 Feb 2019 13:42:18 GMT

@jonsie

I just think they would have to employ more staff to support email contact. I can't see that happening. Also having email means expectations of customers rise when they think they will get an answer quickly (Like nomal companies)

I feel they would be disappointed.

Re: O2 Webmail (That Was)

Bambino — Sun, 10 Feb 2019 13:59:18 GMT

@Philip5000 There's no hope, and Bob Hope. O2 don't even have an email address to contact them. Pretty forward thinking for a telecommunications company, don't you think?

Re: O2 Webmail (That Was)

pgn — Sun, 10 Feb 2019 20:11:58 GMT

Can't see it happening, tbh, @Philip5000.

Re: O2 Webmail (That Was)

MI5 — Sun, 10 Feb 2019 20:34:18 GMT

Unanimous then

Re: O2 Webmail (That Was)

liggerz87 — Sun, 10 Feb 2019 21:46:14 GMT

I used it for a bit aswel for the free 10 messages a month then I used msn then from that to gmail even if it was brought back I wouldn't use it