topic Re: Huawei T3 tablet redemption in Discussions & Feedback

Huawei T3 tablet redemption

Carmell — Thu, 03 Jan 2019 11:57:33 GMT

When trying to redeem my tablet there is a field that asks for receipt number, which number is it in my till roll type receipt? Does anyone know I tried taking a photo of the receipt but it is too long to take one photo of plus the receipt number is still required thanks in advance

Re: Huawei T3 tablet redemption

MI5 — Thu, 03 Jan 2019 11:59:25 GMT

Yes till roll number will be fine @Carmell

Re: Huawei T3 tablet redemption

Marjo — Fri, 04 Jan 2019 17:51:15 GMT

Welcome to our community @Carmell! Let us know how you get on with this and if you were successful in redeeming the tablet in the end?

Re: Huawei T3 tablet redemption

Carmell — Sat, 05 Jan 2019 13:26:17 GMT

Was asking which of the many numbers on the receipt was the receipt number. However on my online account I found the order number hopefully this will work

Re: Huawei T3 tablet redemption

Marjo — Mon, 07 Jan 2019 11:23:11 GMT

Ok thanks for the update @Carmell, let us know if you come across any further issues when you claim the tablet.

Re: Huawei T3 tablet redemption

DearDrooper — Thu, 07 Feb 2019 13:13:25 GMT

Yes. Let us all know @ Carmella. What a run around. My Mrs is with EE. She went into one of their shops, upgraded her phone and walked out the door with her free T3 in her hand. I bought my new phone from O2 in December. Sent off my receipt TWICE, waited 8 days for an acknowledgement. I still await a validation code, just to claim my tablet. 2 months after purchase and still no tablet.

What a complete shambles.

Re: Huawei T3 tablet redemption

jonsie — Thu, 07 Feb 2019 14:26:20 GMT

@Marjo?