topic Re: Compensation in Discussions & Feedback

Compensation

ChloeMc — Fri, 07 Dec 2018 14:39:34 GMT

Hi, as you know the network was down yesterday, both of my devices would not work. This was a nightmare as my mobiles are used purely for work, therefore I was unable to work as I am a letting agent. I have read about compensation and was wondering how I would do this.

Re: Compensation

Bambino — Fri, 07 Dec 2018 14:49:44 GMT

@ChloeMc Are you on a business or Pay Monthly contract?

Re: Compensation

jonsie — Fri, 07 Dec 2018 14:51:48 GMT

You would need to put your clkaim in writing using the link here : how to make a complaint.

Re: Compensation

Marjo — Mon, 10 Dec 2018 15:11:39 GMT

Hi @ChloeMc, and thanks for your comments. We have an official topic about this so we're locking this thread to keep the conversation in one place. Please use this thread to find out our latest updates and share your feedback.

Thanks,

The community team.