topic Re: No service in Discussions & Feedback

No service

Lealea — Fri, 07 Dec 2018 09:44:27 GMT

Yesturday I had no service on any of my o2 contracts, how can I be compensated

Re: No service

Anonymous — Fri, 07 Dec 2018 09:56:05 GMT

@Lealea not likely as 32 million others were affected too & the issue was resolved within 16 hours

Re: No service

Mark261992 — Fri, 07 Dec 2018 10:07:17 GMT

they told me on the phone will be getting a refunded on our bills for lose of network on Thursday

Re: No service

Kellie-Marie — Fri, 07 Dec 2018 10:17:05 GMT

It wasnt resolved for me, and i cant contact o2 to talk to them about it because the call wont go through!

Re: No service

Timbouk — Fri, 07 Dec 2018 10:31:12 GMT

Still no 4g here for me so not fixed at all despite what they may say.

Re: No service

EmilieT — Mon, 10 Dec 2018 13:15:38 GMT

Hi everyone, and thanks for reporting issues with the network last week. We have an official topic about this so we're locking this thread to keep the conversation in one place. Please use this thread to find our latest updates and share your feedback.

Thanks,

The community team.