topic Re: Complaint in Discussions & Feedback

Complaint

Lblack — Fri, 07 Dec 2018 11:29:33 GMT

How do I make a complaint for compensation due to having no service

Re: Complaint

gmarkj — Fri, 07 Dec 2018 11:49:17 GMT

First step would be to contact customer services and see if they can help.
Next would be to use the complaint option under contact us (bottom of this and every page).

Re: Complaint

EmilieT — Fri, 07 Dec 2018 11:57:32 GMT

Hi @Lblack, and thanks for your comments. We have an official topic about issues with the network so we're locking this thread to keep the conversation in one please. Please use this thread to find out our latest updates and share your feedback.

Thanks,

The community team.