topic Re: Texts in Discussions & Feedback

Texts

Sid — Fri, 07 Dec 2018 10:27:12 GMT

Anyone still having issues sending texts keeps telling me not sent and then some people are telling me they got the text 3x ??

Re: Texts

Cazmia — Fri, 07 Dec 2018 10:29:06 GMT

Having this issue also, as is my mother, and seemingly half the forums. Rebooting phone does nothing.

Re: Texts

Starry-eyed — Fri, 07 Dec 2018 10:30:11 GMT

Yes I am having problems. I tried to send the same text twice, got a service reply reducing my balance each time but the texts stayed in my outbox.

Re: Texts

Anonymous — Fri, 07 Dec 2018 10:34:40 GMT

There was a nationwide outage yesterday

Re: Texts

Forster — Fri, 07 Dec 2018 10:35:18 GMT

Same here every txt sent failed but people are getting them

Re: Texts

Claire1 — Fri, 07 Dec 2018 10:35:40 GMT

Yes i'm the same, since yesterday morning it will say message not sent but one of my friends said she had received the same text 17 times!

Re: Texts

smh1982 — Fri, 07 Dec 2018 10:56:49 GMT

Me to, got fobbed off on chat when I finally managed to get through.

Restarted it, refreshed the network, reset the nework settings, switched to airplane mode and then back again and left for 10 minutes. Still not working 😞

Just been told by live chat that they're still fixing things even though service status states it is all fixed

Re: Texts

SB42 — Fri, 07 Dec 2018 11:15:21 GMT

Anyone managed to fix this yet? Phone still telling me messages not delivered but friends report receiving texts 3 times.

Re: Texts

ianjohnson — Fri, 07 Dec 2018 11:18:19 GMT

Same thing happening with all phones in my household.

Phones report text not sent but recipient gets three copies ?

Re: Texts

gmarkj — Fri, 07 Dec 2018 11:50:46 GMT

It seems to be an issue on payg and mvno that use o2 (eg tesco).
Advice is to restart your phone, then try contacting the customer services for your service.

Re: Texts

EmilieT — Mon, 10 Dec 2018 12:54:49 GMT

Hi @Sid, and thanks for reporting issues with the network last week. We have an official topic about this so we're locking this thread to keep the conversation in one place. Please use this thread to find our latest updates and share your feedback.

Thanks,

The community team.