topic Re: live chat in Discussions & Feedback

live chat

paula1 — Mon, 10 Dec 2018 08:35:56 GMT

any one having problems getting onto live chat.

Re: live chat

Anonymous — Mon, 10 Dec 2018 08:40:17 GMT

@paula1 Try a different browser or delete your cache

Re: live chat

Sujat — Mon, 10 Dec 2018 08:55:49 GMT

I have noted two charges for £4.160 each on 2nd and 19th November 2018 on my current O2 bill that I don't recognise. I haven't used the O2 sim for the month of November at all. Grateful if you could explain this.

Re: live chat

Sujat — Mon, 10 Dec 2018 09:00:23 GMT

Re: live chat

Unbarred — Mon, 10 Dec 2018 09:15:25 GMT

I tried to live chat with them but notting. There is no livechat

Re: live chat

Cleoriff — Mon, 10 Dec 2018 09:17:54 GMT

@Unbarred

If you can't get oto Live chat then try calling

https://www.o2.co.uk/contactus

Re: live chat

MI5 — Mon, 10 Dec 2018 09:30:24 GMT

@Sujat

Check for premium rate products https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/ba-p/968023

Re: live chat

Peter_P — Mon, 10 Dec 2018 10:40:36 GMT

Can't get onto live chat to tell them "Download and Print PDF bill" gives "Corrupt or invalid pdf File" ERROR!

Re: live chat

Cleoriff — Mon, 10 Dec 2018 11:47:43 GMT

@Peter_P

Try another browser to access My O2. This usually works

Re: live chat

Anonymous — Mon, 10 Dec 2018 12:28:00 GMT

@Sujat Call customer service don’t rely on live chat

Re: live chat

Unbarred — Mon, 10 Dec 2018 17:07:11 GMT

The live chat works on mozilla

Re: live chat

jonsie — Mon, 10 Dec 2018 17:11:14 GMT

@Unbarred wrote:
The live chat works on mozilla

....and mine.