topic Re: Mobile Data Not Working in Discussions & Feedback

Mobile Data Not Working

ginsinuk — Thu, 06 Dec 2018 06:26:13 GMT

Hi, currently my mobile data has stopped working on my Samsung Galaxy A5 2017. Have checked service status for my postcode and everything seems to have fine.

Re: Mobile Data Not Working

KGBAKER1 — Thu, 06 Dec 2018 06:36:35 GMT

Exactly the same. Turned off WiFi this morning and I have no data coming to my phone! Last night it was working fine but now I have no signal coming in at all, but can make calls!

Re: Mobile Data Not Working

ginsinuk — Thu, 06 Dec 2018 06:39:54 GMT

Same here. I'm in east Kent.

Re: Mobile Data Not Working

Leigh_89 — Thu, 06 Dec 2018 06:43:23 GMT

same as you, woke up to a notification stating that there is no mobile data available. when trying to open the notification it wouldnt let me. still got nothing. not tried to call anyone as yet. i have a samsung A8.

Re: Mobile Data Not Working

madasaf1sh — Thu, 06 Dec 2018 06:47:13 GMT

There is a nationwide issue with o2's data network...

Re: Mobile Data Not Working

MartinLA — Thu, 06 Dec 2018 06:49:18 GMT

I am in the same boat as you guys. "No data service. Temporarily no offered by the mobile network at your location. I hope that it gets sorted quickly

Re: Mobile Data Not Working

gmarkj — Thu, 06 Dec 2018 08:10:18 GMT

See post here:
https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1176516#M27758

Re: Mobile Data Not Working

EmilieT — Thu, 06 Dec 2018 08:19:20 GMT

Thanks for reporting issues with the network this morning. As @gmarkj mentioned, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback.

Thanks,

The community team.