topic Re: Bad network in Discussions & Feedback

Bad network

Rico68 — Mon, 03 Dec 2018 14:24:43 GMT

I have tried not to be hard on Customer service People it’s not there fault but I have not had any good network from 21/10/18 to the 03/12/18 and still bad network saying a mask is down just shocking Service 999 calls is a problem everything just Disgusting service I would love to talk to the big boss how bad o2 is

Re: Bad network

Cleoriff — Mon, 03 Dec 2018 14:33:31 GMT

Hi @Rico68

If you want to complain about poor network service then follow this route in the link

https://www.o2.co.uk/how-to-complain

You could also download th My Network app and report your issue through that

https://www.o2.co.uk/apps/my-network

Re: Bad network

Bambino — Mon, 03 Dec 2018 15:23:17 GMT

@Rico68 Community rules prevent us from giving you Mark Evans' email address. He is the CEO of O2, but you can Google his name to get the address to write to.