topic Re: O2 staff compliment - how to? in Discussions & Feedback

O2 staff compliment - how to?

Anonymous — Mon, 04 Sep 2017 11:04:28 GMT

I had a great experience with a member of staff at an o2 shop last week and I was wondering how I go about making a compliment as the email support no longer exists. Any help would be appreciated!

Re: O2 staff compliment - how to?

PhoneChanger — Mon, 04 Sep 2017 11:09:40 GMT

I'm sure if you send the details over the @Martin-O2 he will be able to ensure if reaches the powers that be

Re: O2 staff compliment - how to?

jonsie — Mon, 04 Sep 2017 11:11:59 GMT

Just leave your comments here and @Marjo or @MercedesS or @Martin-O2 will feed it back for you. They may send you a message for more information. This is the second good complimentary post this morning and very welcome it is too

Re: O2 staff compliment - how to?

Cleoriff — Mon, 04 Sep 2017 11:56:32 GMT

@jonsie wrote:
Just leave your comments here and @Marjo or @MercedesS or @Martin-O2 will feed it back for you. They may send you a message for more information. This is the second good complimentary post this morning and very welcome it is too

Certainly good to hear positive feedback...

Re: O2 staff compliment - how to?

MercedesS — Mon, 04 Sep 2017 13:06:34 GMT

Hello @Anonymous,

Glad to hear you had a great experience! We'll make sure that your awesome feedback reaches O2

The community team sends O2 a weekly report of all things posted here on the community. So if you have any suggestion or feedback, please share it here in the community at any time!

Re: O2 staff compliment - how to?

MiniQuinny — Mon, 26 Mar 2018 07:18:14 GMT

Hi Mercedes

Please can you pass on some feedback about an amazing member of staff for me please?

Taz in the Bullring store today has been absolutely fantastic with myself, ensuring I was on the best plan for me, completely understanding what I needed for my business and my ease of use and with a lovely smile and easygoing nature all the way through.

Amazing work Taz - thank you so much! (From the Superhero-loving lass with the excitable toddler!) xx

Re: O2 staff compliment - how to?

MI5 — Mon, 26 Mar 2018 07:32:14 GMT

As Mercedes is off sick I will tag @Marjo @Martin-O2 for you.

Re: O2 staff compliment - how to?

Martin-O2 — Mon, 26 Mar 2018 09:40:31 GMT

Thanks for the tag @MI5

@MiniQuinny Many thanks for taking the time to leave feedback about your experience in-store! I'll make sure your kind words reach the staff who you dealt with.

Re: O2 staff compliment - how to?

dave55 — Thu, 29 Nov 2018 16:27:55 GMT

Big thanks to Abby who help me this afternoon with my query on my Dongle polite and professional even though i didn't know what i was doing. Thanks Dave Rogerson.

Re: O2 staff compliment - how to?

Cleoriff — Thu, 29 Nov 2018 19:36:16 GMT

@dave55 wrote:
Big thanks to Abby who help me this afternoon with my query on my Dongle polite and professional even though i didn't know what i was doing. Thanks Dave Rogerson.

Thanks for your feedback on such a positive experience @dave55

One of our community managers @Martin-O2 @Marjo or @EmilieT will feed this back for you..

Re: O2 staff compliment - how to?

Martin-O2 — Fri, 30 Nov 2018 17:03:30 GMT

Cheers for the tag @Cleoriff.

That's really great to hear @dave55! More then happy to pass on this feedback. Was this in store, on the phone or Live Chat?