topic M&J Aquisitions in Discussions & Feedback

M&J Aquisitions

Jodie — Tue, 09 Oct 2018 08:17:20 GMT

It seems I have been one of many O2 customers that have been misled by Jason at M&J Aquisitions.
Over the two years since signing with them I have been trying to get the contract corrected and the refund that was promised from them. I’ve never known such a slippery character in all my life and would love to know if anyone has managed to have a positive outcome from this company and if O2 are aware of the lengths in which he goes to in order to poach their customers.

Re: M&J Aquisitions

Anonymous — Tue, 09 Oct 2018 08:25:38 GMT

@Jodie This will be one of O2’s slimy trusted partners who use all sorts of tactics to get you to sign up with them

Re: M&J Aquisitions

Jodie — Tue, 09 Oct 2018 08:38:51 GMT

They are shocking, I really can’t believe 02 associate themselves with these people.
Seriously misleading and untruthful.
All they can do is offer to upgrade my package to a more expensive deal or get back to me when they’ve spoken to accounts. So far this has taken 20+ reminder calls over two and a bit years.
Still out of pocket and have phones that don’t work properly. 😩Has anyone had similar issues with them?

Re: M&J Aquisitions

Anonymous — Tue, 09 Oct 2018 09:15:03 GMT

@Jodie Search this forum & you will see hundreds of complaints about O2’s trusted partners including Aerial Direct

Re: M&J Aquisitions

adamtemp64 — Tue, 09 Oct 2018 09:47:24 GMT

@Jodie I will tag one of the team to try and help you @Marjo can you assist

Re: M&J Aquisitions

Jodie — Tue, 09 Oct 2018 11:02:04 GMT

Thank you adamtemp64

Re: M&J Aquisitions

Marjo — Tue, 09 Oct 2018 16:02:22 GMT

Hi @Jodie, sorry to hear you've been having trouble with your contract for so long. I'll drop you a PM here on the forum shortly so we can discuss further and get some additional details!

Re: M&J Aquisitions

jonsie — Wed, 10 Oct 2018 01:47:57 GMT

Just as a matter of interest, is this one of the sneaky trusted companies that stick you on a business contract?

Re: M&J Aquisitions

Cleoriff — Wed, 10 Oct 2018 07:11:15 GMT

Another thread here about M&J Aquisitions. The same guy (Jason) Is also mentioned

https://community.o2.co.uk/t5/Discussions-and-Feedback/M-amp-J-Acquisitions-scam-or-not/td-p/1151345

This tweet info shows they are a partner of O2

https://twitter.com/mnjacquisitions?lang=en (Who go under the other name of plan.com)

https://www.o2.co.uk/business/contact-us/partners#3

They will be selling people business contracts.

Re: M&J Aquisitions

Jodie — Thu, 25 Oct 2018 06:40:54 GMT

M&J Aquisitions were very quick to respond following my post on the community chat!
Nearly all of my problems have been resolved thanks to Isabelle, the Manager at M&J Aquisitions. I’ve been refunded the money owed, I am assured that the rest will be refunded on a monthly basis and I’ve received a booster box to try and improve the service issues we have. Unfortunatley nothing could be done regarding the misselling of the length of contract, as I had signed it unwittingly, so I have put it all down to a lesson learnt and won’t be involving my business with cold callers again.

Re: M&J Aquisitions

MI5 — Thu, 25 Oct 2018 06:51:17 GMT

Good result I think.

Re: M&J Aquisitions

Cleoriff — Thu, 25 Oct 2018 07:35:45 GMT

Well done for persevering @Jodie

Re: M&J Aquisitions

jonsie — Thu, 25 Oct 2018 21:15:52 GMT

Just make sure you give notice a month before the contract ends otherwise they will just renew it.

Re: M&J Aquisitions

Jodie — Fri, 10 May 2019 08:55:49 GMT

I have been asked by M&J Aquisitions to remove this post, could anyone point me in the right direction please. Many Thanks Jodie

Re: M&J Aquisitions

MI5 — Fri, 10 May 2019 09:04:41 GMT

@Jodie wrote:
I have been asked by M&J Aquisitions to remove this post, could anyone point me in the right direction please. Many Thanks Jodie

Why should you remove it?

Unless it's a load of lies, which I doubt, the only reason is because they want to hide something.

Let it stand so that others can make their own decisions.

Re: M&J Aquisitions

Cleoriff — Fri, 10 May 2019 09:05:43 GMT

@Jodie

No one from M&J Aquisitions has any right to ask for a post to be removed from the O2 Community forum. This was your experience and as far as I am concerned and as a warning to others, this post should and probably will remain. @Marjo ?

Re: M&J Aquisitions

Jodie — Fri, 10 May 2019 09:12:31 GMT

Thankyou, I believe that the post should stay too. However I am being asked on a weekly basis by the manager of M&J Aquisitions (Isabelle) to remove it.

Honestly, if they put as much effort into customers satisfaction in the first instance their customers would not be driven to seeking help on such forums.

Re: M&J Aquisitions

Cleoriff — Fri, 10 May 2019 09:14:38 GMT

@Jodie wrote:
Thankyou, I believe that the post should stay too. However I am being asked on a weekly basis by the manager of M&J Aquisitions (Isabelle) to remove it.

Honestly, if they put as much effort into customers satisfaction in the first instance their customers would not be driven to seeking help on such forums.

Exactly @Jodie

This isn't the first post about this company on here and unlesss they pick up their game, I doubt it will be the last!!

Re: M&J Aquisitions

MI5 — Fri, 10 May 2019 09:34:19 GMT

@Jodie wrote:
Thankyou, I believe that the post should stay too. However I am being asked on a weekly basis by the manager of M&J Aquisitions (Isabelle) to remove it.

Next time they call regarding this, tell them you will report them to the police for harassment.

Re: M&J Aquisitions

Marjo — Fri, 10 May 2019 09:42:55 GMT

Hi @Jodie , we'll have a look for you and have just sent you a Private Message to talk about it further.

Cheers for tagging me @Cleoriff !