topic Great Customer Service - Leicester Highcross in Discussions & Feedback

Great Customer Service - Leicester Highcross

dgilbert2 — Wed, 03 Oct 2018 18:03:51 GMT

A quick post to recognise the O2 team at Leicester Highcross store. I visited last Saturday (29/9) and seen by a Guru very quickly who was professional and friendly to try and help resolve some issues I was having with my handset.

Cheers

Re: Great Customer Service - Leicester Highcross

Anonymous — Wed, 03 Oct 2018 18:11:01 GMT

@EmilieT or @Marjo can pass on your feedback for you

Re: Great Customer Service - Leicester Highcross

Cleoriff — Wed, 03 Oct 2018 18:14:49 GMT

Thanks for such postive feedback @dgilbert2

Good to hear. I'm sure this will be passed on to the store and the guru in question

Re: Great Customer Service - Leicester Highcross

MI5 — Wed, 03 Oct 2018 18:50:08 GMT

Thanks for sharing

Re: Great Customer Service - Leicester Highcross

Marjo — Thu, 04 Oct 2018 14:57:47 GMT

Awesome! Great to hear that you had such a positive experience at the store @dgilbert2, cheers for posting. We'll make sure to pass on your feedback! Do you happen to remember the first name of the Guru in question? I'm going to drop you a quick PM to get a few additional details to make sure we can reach the correct person/team.

Re: Great Customer Service - Leicester Highcross

dgilbert2 — Thu, 04 Oct 2018 16:49:43 GMT

@MarjoNo problem at all, credit where credit is due.