topic Re: Great service at O2 Leamington Spa in Discussions & Feedback

Great service at O2 Leamington Spa

Charlie3487 — Fri, 07 Sep 2018 15:30:19 GMT

Hi,

Good service doesn't get recognised so wanted to feed back that I had a great experience at the O2 Store on the Parade in Leamington Spa, this morning.

I'm looking to upgrade and needed some real-world, practical advice and a guy called James was amazing, explaining all the options without any bias - just giving me the facts and some great direction.

He's a credit to the store and deserves some recognition and reminds me why I've been a customer with O2 for over 10 years.

Cheers!

Re: Great service at O2 Leamington Spa

jonsie — Fri, 07 Sep 2018 15:45:20 GMT

Thanks for sharing your good experience @Charlie3487 and James deserves recognition. Easy to criticise people and people rarely take the trouble for positive feedback.

@EmilieT or @Marjo will ensure his manager knows about your kind comments.

Re: Great service at O2 Leamington Spa

Charlie3487 — Fri, 07 Sep 2018 16:38:59 GMT

Great to know that it will get back to his manager - cheers!

Re: Great service at O2 Leamington Spa

Cleoriff — Fri, 07 Sep 2018 18:47:32 GMT

Great to hear you had such good service @Charlie3487 Thanks for taking the time to post...

Re: Great service at O2 Leamington Spa

Marjo — Mon, 10 Sep 2018 09:52:47 GMT

Morning @Charlie3487 thanks a lot for taking the time to post feedback about your store experience. Good to hear you had a positive visit! I'm going to drop you a quick PM (private message here on the forum) to get a couple of additional details so we can make sure your feedback reaches the correct team.

Cheers for the tag @jonsie!