topic Re: O2 delivery in Discussions & Feedback

O2 delivery

LW — Fri, 31 Aug 2018 15:26:25 GMT

Ordered a phone for delivery due to be delivered today.

Received a text message saying I had rearranged delivery for Monday (news to me - as no one will be in Monday so not sure why I would rearrange for a day no one is in). Went online to get numbers for delivery team - difficult to find - online chat with an O2 Guru to get the number. Rang the number provided 3 options available all of which were not applicable - one for calling card, one to arrange collection and a 3rd to track delivery.

Re: O2 delivery

MI5 — Fri, 31 Aug 2018 15:30:36 GMT

Call customer services on 0344 8090202 to find out what's going on.

Re: O2 delivery

EmilieT — Mon, 03 Sep 2018 10:01:13 GMT

Hi @LW, and welcome to the forum!

Did you find out more about your delivery since you last posted? If you ordered a device, which one did you go for?