topic Re: Now Here's Something Interesting in Discussions & Feedback

Now Here's Something Interesting

Glory1 — Fri, 20 Jul 2018 20:04:14 GMT

I downloaded 3G Watchdog that @gmarkj mentioned and it's been brilliant.

However, here's where it gets interesting. According to 3G Watchdog I've used just over 80% of my data. While I've had a text from O2 to tell me I've used 80% of my mobile wifi, I've had no text from O2 to tell me I've used 80% of my mobile data.

So, has the system failed again? And what would have happened if I hadn't downloaded 3G Watchdog, because my phone is showing data usage at a much lower level, much lower?

Interesting, yes!

Re: Now Here's Something Interesting

MI5 — Fri, 20 Jul 2018 20:09:06 GMT

I'm not aware of any restrictions on "mobile wifi" ??
I'm sure the text is worded wrong....

Re: Now Here's Something Interesting

Anonymous — Fri, 20 Jul 2018 20:20:05 GMT

Never heard of mobile WiFi before unless it’s some kind of mobile broadband dongle

Re: Now Here's Something Interesting

Glory1 — Fri, 20 Jul 2018 20:23:00 GMT

Sorry my bad @MI5 and @Anonymous, should have said mobile broadband not wifi.

Re: Now Here's Something Interesting

MI5 — Fri, 20 Jul 2018 20:26:16 GMT

Would you normally get a data warning text on a business account?

Re: Now Here's Something Interesting

Cleoriff — Fri, 20 Jul 2018 20:28:51 GMT

I have also downloaded 3G Watchdog and find it pretty accurate.

The one thing I don't like about it is the orange banner across the middle of it which states

"Urgent Action Required. Please Click here"

There is no urgent action required. My data is only one third used and my bill is due in 3 days.

So, I won't be 'clicking here'

Re: Now Here's Something Interesting

Glory1 — Fri, 20 Jul 2018 20:37:42 GMT

Yes @MI5. Or at least I always have in the past. One for 80% and another for 100%.

This is why I received a credit when I went over on my data last month. The text telling me I'd used 100% of my data hadn't been generated but should have been, and Business CS agreed.

Because I'm on a business account I won't be cut off and charged per mb for what I use but I've always received texts at 80% and 100% on mobile data and broadband. Until recently.

Re: Now Here's Something Interesting

MI5 — Fri, 20 Jul 2018 20:39:55 GMT

Sounds like another call is required then.....

Re: Now Here's Something Interesting

Glory1 — Fri, 20 Jul 2018 20:59:58 GMT

I think I'll hold off and keep an eye on 3G Watchdog as it's proving quite accurate. I've set it up to cut me off when I reach 95%.

And I'm keeping a sharp eye on my mobile broadband as well. My airtime bill is big enough as it is.

Re: Now Here's Something Interesting

viridis — Sat, 21 Jul 2018 08:06:23 GMT

Was the account originally for a tablet?
My old Z4 tablet contract is still recognised as mobile broadband and the 80% text also says mobile broadband.

Re: Now Here's Something Interesting

Glory1 — Sat, 21 Jul 2018 14:26:47 GMT

No @viridis the account was originally only for a phone. I added mobile broadband over a year later when I got my first Kindle Fire.