topic Re: FIXED? unread post in Discussions & Feedback

Is the forum broken again ?

Beenherebefore — Fri, 08 Sep 2017 16:04:00 GMT

I can't get rid of Unread posts.....tried under the Options drop down and logged off and on again.

Re: Is the forum broken again ?

Beenherebefore — Fri, 08 Sep 2017 16:05:35 GMT

Even my own post is still showing as Unread

Re: Is the forum broken again ?

MI5 — Fri, 08 Sep 2017 16:06:52 GMT

I had that yesterday.
I had to mark all posts as read to get rid of a persistent thread.

Re: Is the forum broken again ?

Beenherebefore — Fri, 08 Sep 2017 16:08:02 GMT

Seems to have corrected now......I guess somebody playing around with the coding on the live forum

Re: Is the forum broken again ?

Marjo — Fri, 08 Sep 2017 16:08:37 GMT

Hi guys! Just tested and it's working for me. Can you give more info e.g. what system are you using, what browser, do you have the new header or the old one visible...? So we can try troubleshoot this.

Anyone else having this issue too?

Re: Is the forum broken again ?

MI5 — Fri, 08 Sep 2017 16:10:18 GMT

Chrome on mobile old header.

Re: Is the forum broken again ?

Beenherebefore — Fri, 08 Sep 2017 16:14:59 GMT

@Marjo wrote:
Hi guys! Just tested and it's working for me. Can you give more info e.g. what system are you using, what browser, do you have the new header or the old one visible...? So we can try troubleshoot this.
Anyone else having this issue too?

Laptop > Win10 > Chrome

I reported it to the Moderators on the Voicemail thread https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Voice-Mail/td-p/1071392 which is where it first occurred

Re: Is the forum broken again ?

MercedesS — Fri, 08 Sep 2017 16:28:14 GMT

Yes we read your report @Beenherebefore but, if it happens it does for all topics.

Please send us as much info as possible and we will open a ticket to fix it!

Re: Is the forum broken again ?

Cleoriff — Fri, 08 Sep 2017 16:30:56 GMT

I'm ok now and all working as it should.

I complained about it last week. I specifically said it was nothing to do with threads being moved into a new/correct section....( Although Lithium reported it fixed and suggested that was the problem) I am back using the old header now and haven't had the problem since I reverted back.

Laptop...Firefox ...Win 10

Re: Is the forum broken again ?

Beenherebefore — Fri, 08 Sep 2017 16:35:18 GMT

@MercedesS wrote:
Yes we read your report @Beenherebefore but, if it happens it does for all topics.
Please send us as much info as possible and we will open a ticket to fix it!

I have always been on the old header....yes I realised it was happening for all topics when it started building up from the Voicemail thread so was it that thread which triggered the problem ?

Re: Is the forum broken again ?

jonsie — Fri, 08 Sep 2017 18:11:14 GMT

I had this problem yesterday when I thought the OP in the voice mail thread had made 6 threads. Chrome on mobile. Made a complete ass of myself.....yes I know...quite normal 😞

Re: Is the forum broken again ?

Cleoriff — Fri, 08 Sep 2017 18:13:56 GMT

@jonsie wrote:
I had this problem yesterday when I thought the OP in the voice mail thread had made 6 threads. Chrome on mobile. Made a complete ass of myself.....yes I know...quite normal 😞

Seems coincidental that it was a Voicemail thread @jonsie...same as @Beenherebefore?

Re: Is the forum broken again ?

Beenherebefore — Fri, 08 Sep 2017 18:17:33 GMT

The King has lost his conspiracy theory crown

Re: Is the forum broken again ?

Cleoriff — Fri, 08 Sep 2017 18:50:14 GMT

@Beenherebefore wrote:
The King has lost his conspiracy theory crown

Never....

Re: Is the forum broken again ?

MercedesS — Mon, 11 Sep 2017 15:58:32 GMT

So, it is all fixed or still having issues?

Re: Is the forum broken again ?

MI5 — Mon, 11 Sep 2017 16:07:16 GMT

OK for me today.

Re: Is the forum broken again ?

Cleoriff — Mon, 11 Sep 2017 16:14:49 GMT

No problems here either...

Re: Is the forum broken again ?

jonsie — Mon, 11 Sep 2017 16:15:15 GMT

It's been fine the last couple of days.

Re: Is the forum broken again ?

Beenherebefore — Mon, 11 Sep 2017 16:25:01 GMT

Yes the problem I reported in this thread went away quite quickly....about 15 minutes if I remember correctly.

Re: Is the forum broken again ?

MercedesS — Mon, 11 Sep 2017 16:30:39 GMT

Amazing news! Thanks for letting us know