topic Re: Phone mast in Discussions & Feedback

Phone mast

paddyguy — Sat, 09 Jun 2018 08:28:41 GMT

4G calling is now in my area but not showing up on the map wa118hg and the mast as been down since 14th of may and they have but £45 cr on my o2 bill thanks o2 your the best keep up the good work

Re: Phone mast

Glory1 — Sat, 09 Jun 2018 08:57:29 GMT

Nice to see a happy customer @paddyguy in spite of the mast still being down in your area. Thanks for updating us.

Re: Phone mast

paddyguy — Sat, 09 Jun 2018 09:00:18 GMT

Your wellcome and i will keep you updated aswell

Re: Phone mast

Cleoriff — Sat, 09 Jun 2018 10:37:07 GMT

@paddyguyPleased you have 4G even if you can't use it yet...

This is whats currently showing

As you see you can click here http://status.o2.co.uk/ to keep posted. Also if you download the My Network app you can keep reporting it https://www.o2.co.uk/apps/my-network

Hope it gets sorted soon

Re: Phone mast

paddyguy — Sat, 09 Jun 2018 11:29:41 GMT

Thats what it says on the my network app

Re: Phone mast

Cleoriff — Sat, 09 Jun 2018 12:00:15 GMT

@paddyguy wrote:
Thats what it says on the my network app

Yes it's annoying that O2 can't give timescales for mast repairs. Often they need permission to access the land it's on @paddyguy

Re: Phone mast

adamtemp64 — Sat, 09 Jun 2018 12:22:18 GMT

@Cleoriff Sometimes the whole site has to be rebuilt in cases of fire or buildings being demolished etc so many variables

Re: Phone mast

Cleoriff — Sat, 09 Jun 2018 12:33:59 GMT

@adamtemp64 wrote:
@Cleoriff Sometimes the whole site has to be rebuilt in cases of fire or buildings being demolished etc so many variables

Yes @adamtemp64 another massive job. As you say so many variables

Re: Phone mast

paddyguy — Sat, 09 Jun 2018 13:33:52 GMT

And its a vodafone mast just to let you know

Re: Phone mast

jonsie — Sat, 09 Jun 2018 14:08:53 GMT

Hope they credit your account next month too.

Download O2 Ask for home use over wifi too.

https://www.o2.co.uk/help/apps/o2-ask

Re: Phone mast

Skyhawk1010 — Sat, 09 Jun 2018 16:18:44 GMT

Quite why theres no 4G calling/VoLTE in Cardiff....

I don’t know !

Re: Phone mast

jonsie — Sat, 09 Jun 2018 22:24:40 GMT

@Skyhawk1010 wrote:
Quite why theres no 4G calling/VoLTE in Cardiff....

I don’t know !

It's Wales innit 😉