topic Re: Updated My Network app in Discussions & Feedback

Updated My Network app

adamtemp64 — Sun, 27 May 2018 05:37:25 GMT

@Chris_K the app is missing mast locations and Wi-Fi hotspots in its latest incarnation both useful options

Re: Updated My Network app

Cleoriff — Sun, 27 May 2018 07:39:00 GMT

I rarely use that app @adamtemp64.

Have those functions been lost since it updated?

Re: Updated My Network app

adamtemp64 — Sun, 27 May 2018 07:48:22 GMT

@Cleoriff Yes they were options that were selectable but no menu option exists now on the iOS app

Re: Updated My Network app

Cleoriff — Sun, 27 May 2018 07:50:18 GMT

@adamtemp64 wrote:
@Cleoriff Yes they were options that were selectable but no menu option exists now on the iOS app

Thanks for raising it then @adamtemp64. Hope they find a 'fix'

Re: Updated My Network app

pgn — Sun, 27 May 2018 08:34:54 GMT

The Android app seems to still show these options tho... ? Along the bottom of the screen in the Network Map" section.

Re: Updated My Network app

Cleoriff — Sun, 27 May 2018 08:47:43 GMT

Interesting that it shows on Android @pgn...

Maybe just affecting iPhones?

Re: Updated My Network app

adamtemp64 — Sun, 27 May 2018 09:02:04 GMT

That is the older layout

Re: Updated My Network app

adamtemp64 — Sun, 27 May 2018 09:07:45 GMT

From the iOS app store

Re: Updated My Network app

pgn — Sun, 27 May 2018 09:11:51 GMT

Interesting @adamtemp64.

O2 Ask flings you out to the O2 website, which still shows masts and WiFi Hotspots. I think I shall stick with the older My Network app for a while

Re: Updated My Network app

adamtemp64 — Sun, 27 May 2018 09:12:57 GMT

@pgn Android version is now 5.2 and there is an update available

Re: Updated My Network app

pgn — Sun, 27 May 2018 13:27:24 GMT

You're spot-on, it's sitting there pending update, @adamtemp64... The time for caution is past, here goes:

And it IS missing the masts and WiFi Hotspots, just a you say

Come on O2 - bring back the masts at least!

Re: Updated My Network app

Cleoriff — Sun, 27 May 2018 12:58:29 GMT

....C'mon c'mon...what's happened?

Re: Updated My Network app

Cleoriff — Sun, 27 May 2018 13:00:05 GMT

@Cleoriff wrote:
....C'mon c'mon...what's happened?

Sorry ...had that ready to post, then went and got a drink and forgot about it......

Re: Updated My Network app

pgn — Sun, 27 May 2018 13:21:15 GMT

My findings concur with those of @adamtemp64 - some functionality is missing in the latest release of the O2 My Network app on Android too.

The history of reports etc is all there, and some new Video and Website (!) tests, admittedly.

But y'always need to know where your masts are, in my opinion.

Re: Updated My Network app

Cleoriff — Sun, 27 May 2018 13:13:24 GMT

@pgn wrote:
Cheers, @Cleoriff@. @Where's mine?

Lol It was tea....Whoops back on topic

Re: Updated My Network app

pgn — Sun, 27 May 2018 13:25:47 GMT

T'was never Off-Topic, @Cleoriff, strong tea?

5.2.0 release needs a tweak or two yet.

But it's definitely a fresher look, so long as you've not got a week's worth of reports in your history.

Re: Updated My Network app

adamtemp64 — Sun, 27 May 2018 15:01:32 GMT

Same on iOS @pgn

@Cleoriff been watching f1 in pub lol (not taking off topic lol )

@pgn also mentioned it to o2 on twitter etc lol

Re: Updated My Network app

pgn — Sun, 27 May 2018 15:25:55 GMT

@adamtemp64 wrote:
Same on iOS @pgn
... also mentioned it to o2 on twitter etc lol

Good idea, the Twitter mention... have done the same, albeit a direct message. Not sure if it'll attract a response, tbh.

Re: Updated My Network app

Anonymous — Sun, 27 May 2018 15:40:23 GMT

Maybe O2 have made a decision to remove the info as it is causing too many reports/calls to CS "Your map shows there should be a mast 1 mile away but am only getting 2 bars"

They don't realise of course that trees, buildings, between them and said mast are dampening the signal, the maps are based on computer prediction of optimal conditions which omit all of these factors of course.

Re: Updated My Network app

adamtemp64 — Sun, 27 May 2018 16:06:20 GMT

@Anonymous Yet it is still available on the coverage checker on the website? So why remove from the apps functionality inc Wi-Fi sites .