topic Re: Great Help from O2 team in Discussions & Feedback

Great Help from O2 team

Stevemakk — Fri, 25 May 2018 11:12:43 GMT

Hi,

I've had problems for months now with mis matching email and passwords for 'MyO2' and the business portal. I called months ago and spent ages on the phone without any resolution.

I tried again today and got through to a lady called Deborah Mellon.

She was brilliant, resolved everything in 30 mins. I just wanted to say a big thank you to her, and if you ever need help, ask for Deborah. 🙂

Re: Great Help from O2 team

Cleoriff — Fri, 25 May 2018 11:14:36 GMT

Great news @Stevemakk I will mention @EmilieT or @Marjo who will pass on your thanks to the relevant team

Re: Great Help from O2 team

Stevemakk — Fri, 25 May 2018 11:17:34 GMT

Thank you

Re: Great Help from O2 team

EmilieT — Fri, 25 May 2018 11:19:35 GMT

Cheers for the mention @Cleoriff!

That's fantastic to hear, @Stevemakk, thanks for sharing this with the Community I'll pass on this lovely feedback to the team, and I'm sending you a PM now to get a bit more info