topic Preferences in Discussions & Feedback

Preferences

jonsie — Wed, 23 May 2018 17:37:58 GMT

So I have received this latest text from O2. Do I need to check my preferences? I can't believe anything they say these days about marketing!

Re: Preferences

MI5 — Wed, 23 May 2018 17:52:16 GMT

Had the same yesterday on 2 if my accounts.
Yet another glitch in the system I guess !!!

Re: Preferences

Poppysmum — Wed, 23 May 2018 18:02:53 GMT

I had the same 2 texts 😞

Re: Preferences

Cleoriff — Wed, 23 May 2018 18:18:31 GMT

And I have had nothing....Boo hoo...

Re: Preferences

Bambino — Wed, 23 May 2018 18:23:52 GMT

"Please be reassured nothing is ever changed on your account without you telling us to do so."

That's a bald-faced lie. Not long ago, everyone's preferences were set back to O2's default which is to allow contact from O2's 'trusted partners', some of who are no more than scam artists, cold calling and selling products people don't want or need. This was done without anyone's permission.

Re: Preferences

MI5 — Wed, 23 May 2018 18:24:54 GMT

@Bambino wrote:
"Please be reassured nothing is ever changed on your account without you telling us to do so."
That's a bald-faced lie. Not long ago, everyone's preferences were set back to O2's default which is to allow contact from O2's 'trusted partners', some of who are no more than scam artists, cold calling and selling products people don't want or need. This was done without anyone's permission.

No, they denied they did that (twice) so it's OK to say it !

Re: Preferences

Cleoriff — Wed, 23 May 2018 18:29:04 GMT

@Bambino wrote:
"Please be reassured nothing is ever changed on your account without you telling us to do so."
That's a bald-faced lie. Not long ago, everyone's preferences were set back to O2's default which is to allow contact from O2's 'trusted partners', some of who are no more than scam artists, cold calling and selling products people don't want or need. This was done without anyone's permission.

Absolutely true. They have done it twice to my knowledge though they deny it...

Re: Preferences

pgn — Wed, 23 May 2018 18:32:58 GMT

I got the first, wondered why, then got the second...

GDPR?

Probably best ignored.

Re: Preferences

Bambino — Wed, 23 May 2018 18:32:23 GMT

@MI5 wrote:
No, they denied they did that (twice) so it's OK to say it !

Oh....right....

Re: Preferences

Glory1 — Wed, 23 May 2018 18:41:26 GMT

@Cleoriff wrote:
And I have had nothing....Boo hoo...

Neither have I @Cleoriffso clearly we've done something wrong. Shame

Re: Preferences

pgn — Wed, 23 May 2018 19:42:57 GMT

And some practical advice on what you can do to "GDPR" yourself:

Self-service GDPR

Some useful tips for anyone to use, worth a quick read.