topic MAST DOWN IN MY AREA in Discussions & Feedback

MAST DOWN IN MY AREA

VALP — Thu, 03 May 2018 07:10:06 GMT

NO PHONE AT ALL YESTERDAY I WAS INFORMED IT WOULD BE BACK UP AND RUNNING AT 11.00 LAST NIGHT ITS NOW 8.10 THE NEXT DAY AND I STILL HAVE NO PHONE IS ANYONE ELSE HAVING THESE PROBLEMS ? ? ?

Re: MAST DOWN IN MY AREA

Cleoriff — Thu, 03 May 2018 07:30:25 GMT

Hi @VALP O2 don't give timescales for mast repairs so download the My Network app and report it https://www.o2.co.uk/apps/my-network

If it continues for much longer then you could put in a complaint https://www.o2.co.uk/how-to-complain

Re: MAST DOWN IN MY AREA

MI5 — Thu, 03 May 2018 07:57:43 GMT

Have you restarted the phone?

Re: MAST DOWN IN MY AREA

Bambino — Thu, 03 May 2018 10:59:29 GMT

@VALP As O2 don't normally give timescales for repairs, I'm curious as to who gave you that information?