topic Re: Pay Monthly: 10GB Christmas Data Gift in Welcome & News

Pay Monthly: 10GB Christmas Data Gift

Dave-O2 — Mon, 01 Dec 2025 13:50:01 GMT

Afternon Folks

Just dropping a message to share some festive news 😊

Throughout December, millions of Pay Monthly mobile customers can enjoy an additional 10GB data to help them stay connected this Christmas – simply for being on O2

More details on this and FAQs can be seen below ↘️

To spread some cheer and help data-hungry customers stay connected this festive season, O2 is gifting 10GB data throughout December to millions of customers at no extra cost. The 10GB will automatically be applied to eligible customers’ monthly allowance, appearing on their account in December and in their MyO2 app.

The 10GB data gift – perfect for video calling family, streaming festive films and gaming with friends – will automatically be applied to eligible customers’ December data allowance at no extra charge, meaning they can stream festive films, video call loved ones and stay connected in the moments that matter.

You can find more on this HERE

What does 10GB of festive fun look like?

Streaming all the way: Festive movie lovers can stream around 4.5hours of Netflix or Disney+ in HD quality.
All I want for Christmas…are tunes: Get into the festive spirt by streaming around 2,000+ songs.
Feliz Navi-(pick up the phone)-Dad!: Around 20–25 hours of video calls to loved ones.
Driving home for Christmas: Over 2,000 hours of GPS navigation when driving home for Christmas.
O come, all ye gamers: Dozens of hours of mobile gaming or hundreds of app downloads, perfect for gaming on the go.

FAQs

Why aren’t Unlimited data customers included? 

Unlimited plans already include all the data you need.

Can I use the 10GB while roaming in the EU? 

You can only use the gift in the UK. Your regular allowances are still available in the EU, subject to fair usage rules. 

What should I do if the 10GB doesn’t show on my account? 

If you’ve had a confirmation text but can’t see the boost, restart your phone. If it’s still missing after 24 hours, contact us and we’ll sort it. 

I've just joined O2. Is this data gift available to me?

If you joined O2 before 30 November, you'll get your data gift in your December data allowance. If you join us between 1 and 31 December, you'll get to tuck into your free data in January.

The Legal Stuff

*10GB UK data available to all O2 Pay Monthly, Sim Only and Mobile Broadband customers with a data allowance as a one- off gift. Excludes Unlimited and Business Tariffs. No opt in required, data will be provided automatically to eligible customers. Data must be used within the month and cannot be carried over. Gifted data for use in the UK only, roaming rules and charges apply. For further terms and information visit click here Terms and Conditions | O2

Re: Pay Monthly: 10GB Christmas Data Gift

pgn — Mon, 01 Dec 2025 21:40:00 GMT

Well, that explains this notable addition in green below today:

Re: Pay Monthly: 10GB Christmas Data Gift

Pipstop78 — Mon, 01 Dec 2025 22:31:33 GMT

That's really nice of 02 to do that for people I don't have it as yet

Re: Pay Monthly: 10GB Christmas Data Gift

Pipstop78 — Tue, 02 Dec 2025 20:10:05 GMT

@Dave-O2 hi I got the text about 2 hours ago but can't see it yet on my account

Re: Pay Monthly: 10GB Christmas Data Gift

sandorka1 — Tue, 02 Dec 2025 21:23:37 GMT

hey Dave,

this a really amazing from o2, im been shocked / surperised in a positive way, when im with even with an cheap paymonthly airtime tariff, i have the freedom of the data, sms. voice around 27 EU countries, and i can call from EU countries in all other EU countries and as well in UK too , i had an unlimited bundle from yours and i generate in a calendar month nearly lot of GB+ data usage in many European countries ( Nl, Germany, Austria, Hungary. Romania ) ! with no extra cost, really great with an 5g coverage!

carry on !!

Sándor

Re: Pay Monthly: 10GB Christmas Data Gift

jonsie — Tue, 02 Dec 2025 23:43:50 GMT

AI innit....

Re: Pay Monthly: 10GB Christmas Data Gift

Enlli — Wed, 03 Dec 2025 07:49:57 GMT

Who knew AI was a bit of a creep 😂

Re: Pay Monthly: 10GB Christmas Data Gift

Dave-O2 — Wed, 03 Dec 2025 09:59:49 GMT

Morning @Pipstop78

Please wait 24 hours and check again, if still not showing restart your phone and if it's still missing, please let me know 👍

Re: Pay Monthly: 10GB Christmas Data Gift

TallTrees — Wed, 03 Dec 2025 12:04:04 GMT

Hey @Dave-O2

That's a nice thought from O2

Thank you 😊

Re: Pay Monthly: 10GB Christmas Data Gift

TallTrees — Wed, 03 Dec 2025 12:08:23 GMT

Nice gremlin @pgn

I don't have anything showing on my account either @Pipstop78

IT'S THE THOUGHT THAT COUNTS ..🤣

Re: Pay Monthly: 10GB Christmas Data Gift

TallTrees — Wed, 03 Dec 2025 13:16:38 GMT

@Pipstop78

Hope this helps.. note

The allowance will be from when your December bill starts to your January bill.

My December bill hasn't started yet so it won't show until then.

I think this is what o2 mean.

This is what they sent me

Hi, it's O2. To help you stay connected with friends and family this December, we're gifting you 10GB data - our way of saying thanks for being with us. No need to do anything, we'll automatically apply it to your account from your December bill. It'll stay on your account until your January bill.

Re: Pay Monthly: 10GB Christmas Data Gift

Pipstop78 — Wed, 03 Dec 2025 17:47:45 GMT

My December bill isn't due for another 28 days I will be paying my November bill on the 12 th December still nothing come through as yet

Re: Pay Monthly: 10GB Christmas Data Gift

TallTrees — Wed, 03 Dec 2025 18:10:30 GMT

Mine is due December 8th @Pipstop78

So I'm not expecting the extra data until then. 🤗

Re: Pay Monthly: 10GB Christmas Data Gift

Cleoriff — Fri, 05 Dec 2025 13:50:41 GMT

Well aren't you all lucky. Been with O2 for years and I haven't been gifted anything

Boo Hoo @Dave-O2 😭

Re: Pay Monthly: 10GB Christmas Data Gift

TallTrees — Fri, 05 Dec 2025 14:26:21 GMT

Ah yes @Cleoriff

Not for Paygo 😬

Re: Pay Monthly: 10GB Christmas Data Gift

jonsie — Fri, 05 Dec 2025 15:33:35 GMT

Got mine on the 5th when my bill was generated

Re: Pay Monthly: 10GB Christmas Data Gift

Cleoriff — Fri, 05 Dec 2025 19:26:43 GMT

@TallTrees wrote:
Ah yes @Cleoriff
Not for Paygo 😬

I'm not PAYG @TallTrees

Contact Sim Only...

Re: Pay Monthly: 10GB Christmas Data Gift

TallTrees — Fri, 05 Dec 2025 20:15:42 GMT

Oh 😲

@Cleoriff

All is well then. 🙂

Waited 20 years 🤣

** nearly as long as waiting for an answer from O2 customer services 😀 **

Re: Pay Monthly: 10GB Christmas Data Gift

Cleoriff — Sat, 06 Dec 2025 00:13:24 GMT

Mind you, my bill is generated on the 23rd of the month....

Re: Pay Monthly: 10GB Christmas Data Gift

pgn — Sat, 06 Dec 2025 06:21:51 GMT

@TallTrees wrote:
...
Waited 20 years 🤣
** nearly as long as waiting for an answer from O2 customer services 😀 **

Or for them to switch off or disable the pop-up survey here on the Forum... 🤬

It appeared again just as I added that emoji!

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