topic Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2 in Welcome & News

Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Chris_K — Thu, 28 Jan 2021 16:33:34 GMT

Delivery delays: We have become aware of a UK-wide international shipping issue which may impact some pre-orders of the S21 Ultra 5G - 512GB (Black) model. If your particular order is impacted, you'll receive this by 5 Feb at the latest. More info.

Pre-order the epic Samsung Galaxy S21 5G, S21+ 5G and S21 Ultra 5G online now on O2 at www.o2.co.uk
Get up to £350 when you trade in your old phone with O2 recycle
Plus six months free data and calls on tariffs 30GB and above, available from just £20.99* per month with a £30 upfront cost on the Samsung Galaxy S21 5G
Customers can also claim a pre-order gift, including a pair of Galaxy Buds Live or Buds Pro and a SmartTag

The epic new Samsung Galaxy S21 5G, S21+ 5G and S21 Ultra 5G are now available to pre-order online on O2 custom plans, ahead of their launch on 29 January.

Available in six standout colours – Phantom Grey, Phantom Pink, Phantom Violet, Phantom White, Phantom Black and Phantom Silver – the latest Samsung Galaxy S21 Series come with a Dynamic AMOLED 2X display and adaptive refresh rate up to 120Hz, meaning scrolling through social feeds or high-speed gaming will feel ultra-smooth.

All three devices come with Samsung’s next generation cameras to help customers take their best shots yet, with the Samsung Galaxy S21 5G and S21+ 5G both featuring a 12MP wide, 64MP telephoto and 12MP ultra-wide lenses. The Samsung Galaxy S21 Ultra 5G’s quad camera boasts a 108MP wide lens to capture extraordinary detail, even at night.

The Samsung Galaxy S21 5G and S21+ 5G also has a 10MP front camera and increased facial recognition technology which automatically captures 14 creative versions of the images and videos being taken, helping users take the perfect shot first time. Whilst the Samsung Galaxy S21 Ultra 5G comes with a mighty 40MP front camera. All three handsets are able to capture video in incredibly crisp 8K, ensuring your content will be more stunning than ever, no matter the subject.

Customers can get their hands on the Samsung Galaxy S21 series with an impressive free six months of data and calls on tariffs 30GB and above, including:

Samsung Galaxy S21 5G available from just £20.99 per month for the first six months, then £49.99*, for 30GB data with a £30 upfront cost.
Samsung Galaxy S21+ 5G available from £25.99 per month for the first six months, then £54.99*, for 30GB data with a £30 upfront cost.
Samsung Galaxy S21 Ultra 5G available from £32.99 per month for the first six months, then £61.99*, for 30GB data with a £30 upfront cost.

O2’s custom plans allows customers to get any device they have their heart set on at a more affordable rate, with the ability to choose how much they want to pay upfront, the length of their Device Plan, selecting anywhere between three and 36 months (in one-month increments), as well as having the option to flex their data allowance up or down every month to suit their needs from a family of tariffs.

Customers will also be eligible for a variety of O2 exclusives including 6 months of Disney+ for new and upgrading customers. Existing O2 customers can add Disney+ to their plan for £5.99 a month and receive £2 off their monthly airtime bill.

What’s more, customers that recycle their old phone can get up to £350 when they upgrade before the 31 March. With stores currently closed, customers can recycle online and receive an extra £150 on top of the value of their handset at www.o2.co.uk/recycle.

But it doesn’t stop there. Any customer who pre-orders the Samsung Galaxy S21 5G or S21+ 5G can claim a pair of Galaxy Buds Live and a SmartTag worth a combined £188.99. Whilst customers who pre-order the Samsung Galaxy Ultra 5G can claim a pair of Galaxy Buds Pro and a SmartTag, worth a total value of £248.99.

Full press release with footnotes here.

So who thinks they'll be looking to buy or upgrade to one of these brand new Samsung Galaxy S21 devices? They look stunning and have some seriously impressive tech inside them. I know I'm tempted!

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

jonsie — Thu, 14 Jan 2021 19:25:38 GMT

Access dened on those links @Chris_K ?

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Matt91 — Thu, 14 Jan 2021 19:44:52 GMT

I've preordered the Ultra in black 256GB to upgrade my S20 ultra roll on the 29th!

And I found a voucher code for £100 off my upfront cost so very happy with that.

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Chris_K — Thu, 14 Jan 2021 21:44:34 GMT

@jonsie wrote:

Access dened on those links @Chris_K ?

Weird - they're Bitly short links that redirect to the O2 website. I've just tested it on two devices, on and off wifi, and all links seem to load fine. Still getting an error? I just wonder if there was a glitch earlier when you tried that's now sorted, or if for some reason Bitly is being blocked on your end?

@Matt91 wrote:

I've preordered the Ultra in black 256GB to upgrade my S20 ultra roll on the 29th!

And I found a voucher code for £100 off my upfront cost so very happy with that.

Amazing stuff! Can I just say how jealous I am? I've got a Note 10 Plus 5G and I'm seriously tempted, but I'd have £350 I'd need to pay off on my current device plan. It almost pains me, but I think i'll need to stick with this and with any luck Samsung might have a new Note to unveil sometime in Q3/Q4 that'll have a similar design (looks stunning!), and specs to match.

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

jonsie — Thu, 14 Jan 2021 21:52:41 GMT

Maybe it's a Firefox thing?

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Cleoriff — Thu, 14 Jan 2021 21:55:38 GMT

No @jonsie ...I use FF and they open for me?

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

MI5 — Thu, 14 Jan 2021 22:02:19 GMT

Fine here

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

gmarkj — Fri, 15 Jan 2021 10:35:52 GMT

Looks like the UK version will be on Exynos chips again.
Not sure I would go for those given the issues previous versions have had.
Plus rather expensive!!

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Rbarkley82 — Fri, 15 Jan 2021 12:45:40 GMT

From what I have seen the Exynos this year is going to be Onpar with Snapdragon or at least very close to it...

Preordered the S21 Ultra 512gb. got the 6 months free airtime, and found £100 off code... all in all £65.xx per month with first 6 months £29

More than happy

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Chris_K — Thu, 28 Jan 2021 16:30:52 GMT

For anyone reading this who pre-ordered one of these amazing S21 devices, most of you should be taking delivery of them tomorrow. Feel free to share any unboxing photos/videos, first impressions or thoughts on the latest and greatest flagship from Samsung.

For those who pre-ordered an S21 Ultra 5G 512GB (Black) model, we have unfortunately today become aware of a UK-wide international shipping issue which may impact some of these pre-orders. If your particular order is impacted, you will receive an SMS from us today with more info and details.

We know how frustrating and disappointing it will be if your particular order is impacted. Unfortunately the UK-wide international shipping issue is outside of our control, but if you're impacted then you'll receive yours by 5 Feb at the latest, if not sooner.

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Anonymous — Thu, 28 Jan 2021 16:40:42 GMT

I am just worried about the free earbuds promotion. As per samsung terms and conditions claims are limited to 250 per company....

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Rbarkley82 — Thu, 28 Jan 2021 16:50:07 GMT

Agree... although, this is Samsung and O2 fault... not the consumers so Im guessing it will have to be honoured.

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Chris_K — Thu, 28 Jan 2021 16:58:37 GMT

@Anonymous wrote:
I am just worried about the free earbuds promotion. As per samsung terms and conditions claims are limited to 250 per company....

Don't worry, this is something I already checked into and that 250 figure is in reference to companies as in Business customers. There's otherwise no total/limit for O2. So if we had 10,000 eligible consumer pre-orders and everyone follows the instructions to claim, and within the right period, then you'll get the gift you were entitled to

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Rbarkley82 — Thu, 28 Jan 2021 17:00:42 GMT

And @Chris_K I take it this delay will be taken into account by Samsung?

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

JamieRidler — Thu, 28 Jan 2021 17:11:08 GMT

The delay is one week, if it doesn't change during that time. I'm guessing the claim period is a bit longer than that.

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Chris_K — Thu, 28 Jan 2021 17:16:20 GMT

@Rbarkley82 wrote:
And @Chris_K I take it this delay will be taken into account by Samsung?

No claims should be impacted by this.

The deadline to submit a claim, including proof of purchase and any other required information will be midnight on 27/02/2021. As 05/02/2021 is the latest we expect any impacted S21 Ultra devices to arrive by, there will be over 3 weeks where you'll be able to submit your claim.

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Anonymous — Thu, 28 Jan 2021 22:40:09 GMT

Thank you for clarifying Chris

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

AcademicBarzo — Fri, 29 Jan 2021 06:43:00 GMT

I've received the text yesterday saying my order had been delayed and would arrive by the 5th Feb, but this morning I've received an email that says my order is out of stock and gives no indication of when it will arrive. Please advise.

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Antonysj — Fri, 29 Jan 2021 08:05:24 GMT

Hi there.

When you say a 'UK wide international shipping issue' vague ambiguity aside.. Do you mean that this issue is specific to O2? As it seems many other retailers have the 512gb version in stock for today.

Any further feedback would be greatly received. As I think we're all just looking for some clarification.

Thanks.

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Cleoriff — Fri, 29 Jan 2021 09:02:40 GMT

@Chris_Kstated it affected all suppliers @Antonysj?