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    <title>topic O2 Community FAQs in Welcome &amp; News</title>
    <link>https://community.o2.co.uk/t5/Welcome-News/O2-Community-FAQs/m-p/1135818#M25511</link>
    <description>&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;CENTER&gt;
&lt;DIV class="tg-wrap"&gt;
&lt;TABLE style="border-style: hidden;" border="0"&gt;
&lt;TBODY&gt;
&lt;TR style="border-style: hidden;"&gt;
&lt;TD colspan="2" width="370px" class="lia-align-center" style="border-style: hidden;"&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Community_STS_PAC2.png" style="width: 360px;"&gt;&lt;img src="https://community.o2.co.uk/t5/image/serverpage/image-id/41831i6B0CD916E40C9F86/image-size/large?v=v2&amp;amp;px=999" role="button" title="Community_STS_PAC2.png" alt="Community_STS_PAC2.png" /&gt;&lt;/span&gt;&lt;/TD&gt;
&lt;/TR&gt;
&lt;TR style="border-style: hidden;"&gt;
&lt;TD width="185px" class="lia-align-left" style="border-style: hidden;"&gt;&lt;A href="https://o2uk.co/FBNew" target="_blank" rel="noopener"&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="Community_STS_1.png" style="width: 140px;"&gt;&lt;img src="https://community.o2.co.uk/t5/image/serverpage/image-id/37660i530DD3653CE6F13A/image-size/large?v=v2&amp;amp;px=999" role="button" title="Community_STS_1.png" alt="Community_STS_1.png" /&gt;&lt;/span&gt;&lt;/A&gt;&lt;/TD&gt;
&lt;TD width="185px" class="lia-align-right" style="border-style: hidden;"&gt;&lt;A href="https://o2uk.co/TWNew" target="_blank" rel="noopener"&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="Community_STS_2.png" style="width: 140px;"&gt;&lt;img src="https://community.o2.co.uk/t5/image/serverpage/image-id/37662iEADD9D8965B0F53A/image-size/large?v=v2&amp;amp;px=999" role="button" title="Community_STS_2.png" alt="Community_STS_2.png" /&gt;&lt;/span&gt;&lt;/A&gt;&lt;/TD&gt;
&lt;/TR&gt;
&lt;/TBODY&gt;
&lt;/TABLE&gt;
&lt;/DIV&gt;
&lt;/CENTER&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;Hi everyone,&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;Our expert&amp;nbsp;Community members have created some guides to help with the questions frequently asked by O2 customers. The quickest way to find the information you are looking for or to find a solution to your questions&amp;nbsp;is to go through the list, read the relevant guide and see if it helps to fix the problem.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;O2 Community FAQs&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/Welcome-News/Welcome-to-O2/m-p/1243880#M31508" target="_blank" rel="noopener"&gt;Welcome to O2!&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/Welcome-News/Roaming-MegaGuide/m-p/1237122/highlight/true#M31254" target="_blank" rel="noopener"&gt;Roaming guide&lt;/A&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/How-to-guide-My-O2/ba-p/1275603" target="_blank" rel="noopener"&gt;How-to guide: My O2&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Spend-Caps-on-O2/ba-p/1243913" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Spend Caps on O2&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Guide-Adding-and-removing-O2-Extras/ba-p/1407717" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Adding and removing O2 Extras (Disney+ example)&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Accidental MMS Sending and How to Avoid it&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/How-to-change-your-mobile-number/ba-p/1243868" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;How to change your mobile number&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Cancelling your contract&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/ba-p/968023" target="_blank" rel="noopener"&gt;Premium rate issues&lt;/A&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/Welcome-News/Phishing-amp-Smishing-What-you-need-to-know/td-p/1313343" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Phishing and smishing - what you need to know&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/A-Guide-to-Deal-with-Spam-Scam-Calls-and-Text/ba-p/386364" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Dealing with spam calls and texts&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Tips-to-avoid-unexpected-charges-on-your-bill/ba-p/1218289" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Tips to avoid unexpected charges on your bill&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Your-Allowances-what-is-and-isn-t-included/ba-p/1237745" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Your Allowances - what is and isn't included&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;How to Pay Your Bill (Contract)&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/Welcome-News/Migration-amp-porting-into-O2/m-p/1236062#M31218" target="_blank" rel="noopener"&gt;Migration &amp;amp; porting into O2 &lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Unlocking an O2 phone to use a different SIM card&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Where is my discount or Extra Data?&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you don’t find the information you need in the guides above or in other help topics after searching the community, please &lt;A href="https://community.o2.co.uk/t5/forums/postpage/choose-node/true/interaction-style/forum?message-subject" target="_blank" rel="noopener"&gt;post a new question&lt;/A&gt; (you'll need to &lt;A href="https://accounts.o2.co.uk/register?sendTo=https://community.o2.co.uk/" target="_blank" rel="noopener"&gt;register&lt;/A&gt; first) and our knowledgeable members will be happy to help you. During lockdown, you can also visit our&amp;nbsp;&lt;A href="https://community.o2.co.uk/t5/O2-Gurus/bd-p/O2Gurus" target="_blank" rel="noopener"&gt;Tech Support board&lt;/A&gt; where our temporary O2 Gurus are ready to answer your questions.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;O2 Community team,&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;Martin Breanna&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Mon, 06 Mar 2023 10:55:09 GMT</pubDate>
    <dc:creator>Martin-O2</dc:creator>
    <dc:date>2023-03-06T10:55:09Z</dc:date>
    <item>
      <title>O2 Community FAQs</title>
      <link>https://community.o2.co.uk/t5/Welcome-News/O2-Community-FAQs/m-p/1135818#M25511</link>
      <description>&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;CENTER&gt;
&lt;DIV class="tg-wrap"&gt;
&lt;TABLE style="border-style: hidden;" border="0"&gt;
&lt;TBODY&gt;
&lt;TR style="border-style: hidden;"&gt;
&lt;TD colspan="2" width="370px" class="lia-align-center" style="border-style: hidden;"&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Community_STS_PAC2.png" style="width: 360px;"&gt;&lt;img src="https://community.o2.co.uk/t5/image/serverpage/image-id/41831i6B0CD916E40C9F86/image-size/large?v=v2&amp;amp;px=999" role="button" title="Community_STS_PAC2.png" alt="Community_STS_PAC2.png" /&gt;&lt;/span&gt;&lt;/TD&gt;
&lt;/TR&gt;
&lt;TR style="border-style: hidden;"&gt;
&lt;TD width="185px" class="lia-align-left" style="border-style: hidden;"&gt;&lt;A href="https://o2uk.co/FBNew" target="_blank" rel="noopener"&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="Community_STS_1.png" style="width: 140px;"&gt;&lt;img src="https://community.o2.co.uk/t5/image/serverpage/image-id/37660i530DD3653CE6F13A/image-size/large?v=v2&amp;amp;px=999" role="button" title="Community_STS_1.png" alt="Community_STS_1.png" /&gt;&lt;/span&gt;&lt;/A&gt;&lt;/TD&gt;
&lt;TD width="185px" class="lia-align-right" style="border-style: hidden;"&gt;&lt;A href="https://o2uk.co/TWNew" target="_blank" rel="noopener"&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="Community_STS_2.png" style="width: 140px;"&gt;&lt;img src="https://community.o2.co.uk/t5/image/serverpage/image-id/37662iEADD9D8965B0F53A/image-size/large?v=v2&amp;amp;px=999" role="button" title="Community_STS_2.png" alt="Community_STS_2.png" /&gt;&lt;/span&gt;&lt;/A&gt;&lt;/TD&gt;
&lt;/TR&gt;
&lt;/TBODY&gt;
&lt;/TABLE&gt;
&lt;/DIV&gt;
&lt;/CENTER&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;Hi everyone,&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;Our expert&amp;nbsp;Community members have created some guides to help with the questions frequently asked by O2 customers. The quickest way to find the information you are looking for or to find a solution to your questions&amp;nbsp;is to go through the list, read the relevant guide and see if it helps to fix the problem.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;O2 Community FAQs&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/Welcome-News/Welcome-to-O2/m-p/1243880#M31508" target="_blank" rel="noopener"&gt;Welcome to O2!&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/Welcome-News/Roaming-MegaGuide/m-p/1237122/highlight/true#M31254" target="_blank" rel="noopener"&gt;Roaming guide&lt;/A&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/How-to-guide-My-O2/ba-p/1275603" target="_blank" rel="noopener"&gt;How-to guide: My O2&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Spend-Caps-on-O2/ba-p/1243913" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Spend Caps on O2&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Guide-Adding-and-removing-O2-Extras/ba-p/1407717" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Adding and removing O2 Extras (Disney+ example)&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Accidental MMS Sending and How to Avoid it&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/How-to-change-your-mobile-number/ba-p/1243868" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;How to change your mobile number&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Cancelling your contract&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/ba-p/968023" target="_blank" rel="noopener"&gt;Premium rate issues&lt;/A&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/Welcome-News/Phishing-amp-Smishing-What-you-need-to-know/td-p/1313343" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Phishing and smishing - what you need to know&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/A-Guide-to-Deal-with-Spam-Scam-Calls-and-Text/ba-p/386364" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Dealing with spam calls and texts&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Tips-to-avoid-unexpected-charges-on-your-bill/ba-p/1218289" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Tips to avoid unexpected charges on your bill&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Your-Allowances-what-is-and-isn-t-included/ba-p/1237745" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Your Allowances - what is and isn't included&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;How to Pay Your Bill (Contract)&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/Welcome-News/Migration-amp-porting-into-O2/m-p/1236062#M31218" target="_blank" rel="noopener"&gt;Migration &amp;amp; porting into O2 &lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Unlocking an O2 phone to use a different SIM card&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://community.o2.co.uk/t5/How-to-Guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Where is my discount or Extra Data?&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you don’t find the information you need in the guides above or in other help topics after searching the community, please &lt;A href="https://community.o2.co.uk/t5/forums/postpage/choose-node/true/interaction-style/forum?message-subject" target="_blank" rel="noopener"&gt;post a new question&lt;/A&gt; (you'll need to &lt;A href="https://accounts.o2.co.uk/register?sendTo=https://community.o2.co.uk/" target="_blank" rel="noopener"&gt;register&lt;/A&gt; first) and our knowledgeable members will be happy to help you. During lockdown, you can also visit our&amp;nbsp;&lt;A href="https://community.o2.co.uk/t5/O2-Gurus/bd-p/O2Gurus" target="_blank" rel="noopener"&gt;Tech Support board&lt;/A&gt; where our temporary O2 Gurus are ready to answer your questions.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;O2 Community team,&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;Martin Breanna&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 06 Mar 2023 10:55:09 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Welcome-News/O2-Community-FAQs/m-p/1135818#M25511</guid>
      <dc:creator>Martin-O2</dc:creator>
      <dc:date>2023-03-06T10:55:09Z</dc:date>
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