topic Re: O2 Support for Customers in Sharm El-Sheikh in Welcome & News

O2 Support for Customers in Sharm El-Sheikh

Chris_K — Fri, 06 Nov 2015 21:53:45 GMT

UK holidaymakers are currently stranded in Sharm El Sheikh, in light of this we’re zero-rating calls and texts from there back to the UK from the 4/11/2015 until the stranded customers have been flown home or the situation changes or develops.

If you’re stuck in Egypt at this time, or planning on travelling, check here for the latest information: https://www.gov.uk/foreign-travel-advice/egypt

If you need to make calls and send texts in Egypt after that time, you can do this over Wifi with the TU Go app. You can download it here: http://www.o2.co.uk/apps/tu-go

You can find our full blog post here > http://news.o2.co.uk/2015/11/06/stranded-uk-customers-in-sharm-el-sheikh-we-want-to-help/

Re: O2 Support for Customers in Sharm El-Sheikh

MI5 — Fri, 06 Nov 2015 21:55:39 GMT

Good call O2.

Re: O2 Support for Customers in Sharm El-Sheikh

Bambino — Fri, 06 Nov 2015 21:59:31 GMT

Very good call. Let's hope all the networks are following suit.

Re: O2 Support for Customers in Sharm El-Sheikh

PhoneChanger — Sat, 07 Nov 2015 00:20:06 GMT

Kudos to O2 on this. Great to read a network putting customers first during their time in need. Well done

Re: O2 Support for Customers in Sharm El-Sheikh

Poppysmum — Sat, 07 Nov 2015 13:21:57 GMT

Nice of 02 to do this.

Hope all the holidaymakers get home soon .

Re: O2 Support for Customers in Sharm El-Sheikh

jonsie — Sat, 07 Nov 2015 13:47:02 GMT

Going off press reports and the current situation it could be a while before some people can get home. Good on O2 to help these people a little.