topic Re: O2 webmail. in Other Products and Services

O2 webmail.

Luke198823 — Wed, 05 Jun 2013 00:03:27 GMT

Hi douse any one know why i cant cant find the o2 webmail on the o2 mobile site? I did find but it put on to the o2 main webmail site. But i dont find that one easy. The one i found easy was the mobile site webmail but i cant find it any more. So douse any one know why that is?

Re: O2 webmail.

Anonymous — Thu, 06 Jun 2013 08:57:01 GMT

I've been told by CS that o2 webmail is set to be discontinued within the next few days. Apparently only 1% of all o2 customers were using the webmail feature, something I find hard to believe.

Re: O2 webmail.

Anonymous — Thu, 06 Jun 2013 10:34:30 GMT

@Anonymous wrote:
Apparently only 1% of all o2 customers were using the webmail feature, something I find hard to believe.

That's because they couldn't log on to it !!!!

Re: O2 webmail.

perksie — Thu, 06 Jun 2013 10:52:50 GMT

@Anonymous wrote:
I've been told by CS that o2 webmail is set to be discontinued within the next few days. Apparently only 1% of all o2 customers were using the webmail feature, something I find hard to believe.

I don't believe that, even O2 would have to give us a long amount of notice.

If anyone at O2 told you that they should be sacked, I suggest you are either making it up or heard it wrong.

As it's your first post, I think it's the former!

Re: O2 webmail.

Anonymous — Thu, 06 Jun 2013 13:04:06 GMT

@perksie wrote:
@Anonymous wrote:
I've been told by CS that o2 webmail is set to be discontinued within the next few days. Apparently only 1% of all o2 customers were using the webmail feature, something I find hard to believe.

I don't believe that, even O2 would have to give us a long amount of notice.

If anyone at O2 told you that they should be sacked, I suggest you are either making it up or heard it wrong.

As it's your first post, I think it's the former!

I am not making it up and am offended you even suggested such a thing. I've been with o2 for over 6 years and been using webmail for at least 5 years!

My account stopped working (getting redirected to http://www.o2.co.uk/assets/O2HybridNav/Static-files/errors/error.html) and have been on the phone to o2 CS twice now as well as speaking to an online 'guru' complaining as I have ebay/paypal/amazon accounts plus various important emails archived that I no longer have access to.

Re: O2 webmail.

perksie — Thu, 06 Jun 2013 13:09:03 GMT

@Anonymous wrote:

I am not making it up and am offended you even suggested such a thing. I've been with o2 for over 6 years and been using webmail for at least 5 years!

My account stopped working (getting redirected to http://www.o2.co.uk/assets/O2HybridNav/Static-files/errors/error.html) and have been on the phone to o2 CS twice now as well as speaking to an online 'guru' complaining as I have ebay/paypal/amazon accounts plus various important emails archived that I no longer have access to.

Ahh I see, you have a problem with your email account and have assumed that O2 is closing it down.

That is just wrong.

Re: O2 webmail.

adamtemp64 — Thu, 06 Jun 2013 13:15:19 GMT

all the info about that sort of error and how to resolve it http://community.o2.co.uk/t5/Home-Broadband-Home-Phone/Webmail-account-disabled-blocked-here-s-more-info/m-p/241437/highlight/true#M57565