https://community.o2.co.uk/t5/Other-Products-and-Services/Not-Received-Priority-Reward/m-p/1824070#M55742 <P>Rewards have stopped coming to my email for the last two months checked spam etc. Also when I win the contact form has an older email of mine but is greyed out so can't change, all virgin O2 settings show my latest gmail</P> Sun, 04 Jan 2026 11:03:30 GMT Janmar 2026-01-04T11:03:30Z https://community.o2.co.uk/t5/Other-Products-and-Services/Not-Received-Priority-Reward/m-p/1824070#M55742 <P>Rewards have stopped coming to my email for the last two months checked spam etc. Also when I win the contact form has an older email of mine but is greyed out so can't change, all virgin O2 settings show my latest gmail</P> Sun, 04 Jan 2026 11:03:30 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/Not-Received-Priority-Reward/m-p/1824070#M55742 Janmar 2026-01-04T11:03:30Z https://community.o2.co.uk/t5/Other-Products-and-Services/Not-Received-Priority-Reward/m-p/1824071#M55743 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5894037">@Janmar</a>&nbsp;</P><P class="">This is a customer to customer community, not O2, so we cannot access your account, sorry.</P><P class="">You need to contact O2.</P><P class=""><SPAN class="">Message them on Social Media. Facebook or Instagram </SPAN><A href="https://www.o2.co.uk/abouto2/social-media" target="_blank" rel="noopener">https://www.o2.co.uk/abouto2/social-media</A> or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)</P> Sun, 04 Jan 2026 11:59:28 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/Not-Received-Priority-Reward/m-p/1824071#M55743 MI5 2026-01-04T11:59:28Z