topic Re: Request for Nano SIM for existing number in Other Products and Services

Request for Nano SIM for existing number

Anonymous — Tue, 17 Oct 2017 11:50:56 GMT

Hi,

I'm trying to find a way online to request for a Nano SIM for my existing number with O2. I currently have a micro SIM on my Nexus phone. I bought a new Apple iphone 7 which uses Nano SIM. Please suggest

Re: Request for Nano SIM for existing number

MI5 — Tue, 17 Oct 2017 11:53:34 GMT

Call or live chat http://www.o2.co.uk/contactus
or pop into your local o2 shop.

Re: Request for Nano SIM for existing number

jonsie — Tue, 17 Oct 2017 12:19:48 GMT

If its payandgo you can order a free sim and do a sim swap yourself but as said by far the easiest and quickest way is your O2 store or customer service.

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go/

http://swapmysim.o2.co.uk

Re: Request for Nano SIM for existing number

MartinHall1 — Sat, 13 Dec 2025 01:33:00 GMT

Forgive me but this is not helping myself or the original user. Neither of us want to visit an o" store and the contact Us bot is beyond useless. There must be a way online for a customer - I have been with O2 for over 25 years - to be able to ask for a smaller Nano Sim. People change their phones all the time and phones have moved to this smaller format. THere shpould be a way to quickly and easily do this without phone calls or journeys

Re: Request for Nano SIM for existing number

Enlli — Sat, 13 Dec 2025 08:02:29 GMT

@MartinHall1

Not sure why you are opening a 8 year old thread. The original poster is well gone

Yes, you can order on line but the minute you do O2 will disconnect your present SIM and then you will have to wait until Royal Mail delivers the new one, which at this time of year could be some time

Re: Request for Nano SIM for existing number

MartinHall1 — Sat, 13 Dec 2025 09:13:26 GMT

Wilco - and it was the thread that I found at 2am after MUCH frustration so apologies on that if required.