topic Re: Help! new iphone on new O2 contract - O2 won't let me purchase an e-sim plan for my old apple wa in Other Products and Services

Help! new iphone on new O2 contract - O2 won't let me purchase an e-sim plan for my old apple watch

NP75 — Fri, 03 Oct 2025 19:12:50 GMT

Help!

I got a new iphone on new O2 contract this week - but O2 won't let me purchase an e-sim plan for my old apple watch.

Apparently they don't do this - but this message board says otherwise! (Last year there were threads saying it was £7/month to purchase)

Can anyone help advise please? Customer service not helpful

Thanks

MI5 — Fri, 03 Oct 2025 19:17:09 GMT

All you need to do is follow the watch setup routine from the watch app and yes, still £7 a month.

If you get any issues, see guide

If you already have an Apple Watch:
Open the Watch app on your iPhone.
Tap on 'Mobile Data'.
Select 'Set up mobile data'.
Sign in with your My O2 username and password when prompted.
Select your Apple Watch plan and follow the on-screen instructions to complete the setup.

Key Details of the O2 Apple Watch Airtime Plan

Cost:
It's a monthly charge, which, according to the O2 community, has been £7.00 per month.

NP75 — Fri, 03 Oct 2025 19:18:15 GMT

THanks - but I can't get the £7/month contract - O2 says it doesn't exist anymore as an add-on

MI5 — Fri, 03 Oct 2025 21:18:48 GMT

Utter rubbish @NP75

Just follow the guide as posted.

I can't guarantee zero issues as we know all too well that it's not straightforward with O2, but you can certainly still get a watch plan.