topic Re: Network Provider Voicemail Notification Stuck on iPhone in Other Products and Services

Network Provider Voicemail Notification Stuck on iPhone

Decoyaudio — Sun, 02 Feb 2025 09:27:48 GMT

I had an issue recently after O2 upgraded my tariff where the “Network Provider Voicemail” notification appeared on my phone and couldn’t be cleared. After 6 support calls with both Apple and O2 I eventually found a solution myself so posting it here in case others find it useful.

In summary, you need to dial 901 and switch your notification method to SMS then switch it back again.

Step by step:

Dial 901

Press *
Press 5

Press 1

Hang up

Dial 901 again

Press *
Press 5

Press 3

Hang up

This worked for me, your mileage may vary ✌️

Re: Network Provider Voicemail Notification Stuck on iPhone

Oxonian — Sun, 02 Feb 2025 16:21:31 GMT

Thank you for sharing that @Decoyaudio and a warm welcome to this O2 customer to customer community. 👍

Re: Network Provider Voicemail Notification Stuck on iPhone

Bradstwin — Thu, 27 Feb 2025 11:56:23 GMT

Had same issue and now solved - thank you

Re: Network Provider Voicemail Notification Stuck on iPhone

Defender_Bob — Tue, 08 Apr 2025 16:31:53 GMT

This solution worked for me. Thanks for sharing.

Re: Network Provider Voicemail Notification Stuck on iPhone

Bambino — Tue, 08 Apr 2025 16:45:11 GMT

@Dave-O2 Do you want to consider putting the solution provided by @Decoyaudio into the list of guides?

Re: Network Provider Voicemail Notification Stuck on iPhone

Dave-O2 — Wed, 09 Apr 2025 09:54:31 GMT

Good idea @Bambino

Nice work @Decoyaudio, I've added this to my to-do list and will draft a Voicemail Notification Stuck guide shortly 👍

Re: Network Provider Voicemail Notification Stuck on iPhone

Cleoriff — Wed, 09 Apr 2025 11:55:06 GMT

Thanks for that fix @Decoyaudio. It should help many people. Well done.

Re: Network Provider Voicemail Notification Stuck on iPhone

Dave-O2 — Wed, 16 Apr 2025 10:17:11 GMT

Good morning,

The below guide has now been created and has also been added to the index.

Tagging @Cleoriff @Bambino @MI5, @pgn, @jonsie, @gmarkj, @madasaf1sh, @Enlli, @Oxonian, @TallTrees for visability.

Thanks again @Decoyaudio 👍

Re: Network Provider Voicemail Notification Stuck on iPhone

Oxonian — Wed, 16 Apr 2025 19:13:24 GMT

Thank you @Dave-O2 ! 👍

Re: Network Provider Voicemail Notification Stuck on iPhone

Teddy789 — Sun, 11 May 2025 11:57:45 GMT

You are a legend. Thank you!

Re: Network Provider Voicemail Notification Stuck on iPhone

madasaf1sh — Sun, 11 May 2025 12:16:11 GMT

Just to add this doesn't always work, as my iPhone has a stuck notification, and when calling 901 and then option 5 option 1 errors and says it doesnt exist..

I even tried turing off VM via the 1760/1750 method and nowt works..

Re: Network Provider Voicemail Notification Stuck on iPhone

Belothie — Fri, 16 May 2025 04:20:38 GMT

Thank you so so much. This solution has made my entire month! This has solved the phantom voicemail notification issue I’ve had for over 7 months. I could cry happy tears!

I’m extremely grateful that I just found this, tried it and it worked. Neither Apple nor O2 have been able to help. I had to create an account just to say thank you 🙏🏾

Re: Network Provider Voicemail Notification Stuck on iPhone

Cleoriff — Fri, 16 May 2025 06:40:45 GMT

@Belothie

Pleased this worked for you. All thanks must go to @Decoyaudio 😉

Re: Network Provider Voicemail Notification Stuck on iPhone

jonsie — Fri, 16 May 2025 07:18:46 GMT

Another happy community member😀

Re: Network Provider Voicemail Notification Stuck on iPhone

Ellskelles — Tue, 27 May 2025 18:00:00 GMT

This has been driving me mad for ages. Thanks for the solution. It works!

Re: Network Provider Voicemail Notification Stuck on iPhone

pgn — Tue, 27 May 2025 18:52:45 GMT

And thanks again to @Decoyaudio, @Decoyaudio 👌

Re: Network Provider Voicemail Notification Stuck on iPhone

MickR290 — Tue, 15 Jul 2025 15:27:39 GMT

Worked a treat. Greatly appreciated.

Re: Network Provider Voicemail Notification Stuck on iPhone

Anna292 — Wed, 16 Jul 2025 21:18:55 GMT

Thank you x

Re: Network Provider Voicemail Notification Stuck on iPhone

PeanutMnM — Wed, 23 Jul 2025 09:35:26 GMT

Thanks! Had exactly the same problem and this has been bugging me for weeks. Worked a treat.

Re: Network Provider Voicemail Notification Stuck on iPhone

00Tom — Thu, 07 Aug 2025 19:59:22 GMT

Awesome! Thank you, this worked did me too!