topic Re: Charge to mobile in Other Products and Services

Charge to mobile

CS251 — Sat, 10 May 2025 15:39:13 GMT

My mobile is being charged for Charge to Mobile ,I don't use this service , however last month was charged £1.50 f 10 different times,how can this happen and how can I block it.Random mobile numbers are phoning me however I block them,could the charges be coming from them?

Re: Charge to mobile

madasaf1sh — Sat, 10 May 2025 15:45:32 GMT

@CS251

Log into Myo2 and you can see who is taking the £1.50's

You can put a block on Charge to Mobile, but to do so you will need to contact o2,all the contact details can be found here

Re: Charge to mobile

pgn — Sat, 10 May 2025 15:48:48 GMT

@CS251 - if your MyO2 is working via web, you may be able to work out what is happening https://accounts.o2.co.uk/signin

Some info here may help:

If you need to contact O2, use the Social Media team at either of the links just below, and be persistent until an agent reaches out to you. Good luck!

Re: Charge to mobile

jonsie — Sat, 10 May 2025 19:14:57 GMT

||This may help to explain the charges

Re: Charge to mobile

Cleoriff — Sun, 11 May 2025 07:30:53 GMT

Another reasonable guide 😉