topic Re: O2 Booster Box in Other Products and Services

O2 Booster Box

stclears — Wed, 23 Apr 2025 09:38:14 GMT

Hi Our Booster box appears to have stopped working, despite all the correct lights showing. Is this because of the 3G cessation?

Re: O2 Booster Box

Enlli — Wed, 23 Apr 2025 09:52:46 GMT

It may well be linked.

The main area being turned off at present are Durham town followed by Norwich, Telford, Guildford and Torquay.

That's not to say 3G Bootboxes don't have their own unannounced time scale

Really need to ask O2

Links

Re: O2 Booster Box

japitts — Wed, 23 Apr 2025 17:30:53 GMT

The "Booster Boxes" are 3G picocells

Re: O2 Booster Box

Enlli — Wed, 23 Apr 2025 17:35:18 GMT

@japitts wrote:
The "Booster Boxes" are 3G picocells

Know that. That's why I suggested they may have their own timescale for shut down. Can't see O2 leaving them running

Re: O2 Booster Box

pgn — Wed, 23 Apr 2025 20:33:16 GMT

For info, EE switched-off their 3G booster box services in mid-2022, pushing people towards WiFi Calling. Can't see any reference in VMO2's 3G service closure blurb addressing these devices... only this Help doc, @stclears

https://www.o2.co.uk/help/network-and-international/wifi/boostbox-guide

Re: O2 Booster Box

Enlli — Wed, 23 Apr 2025 20:42:28 GMT

Seems they stop working at the end of the year for everybody. Earlier if not used for 6 months.

Boostboxes will stop working in December 2025 (or sooner if they haven’t been used for six months).

Re: O2 Booster Box

pgn — Wed, 23 Apr 2025 20:44:20 GMT

As stated in the link shared, yes. Not sure about the mooted "new" 4G box, though, @Enlli.

Re: O2 Booster Box

madasaf1sh — Wed, 23 Apr 2025 20:48:10 GMT

I dont think there will be a new boostbox, as o2 have pushed Enterprises to use WiFi Calling, or installing pico cells in offices with backhaul via the companies LAN and WAN connections..

Re: O2 Booster Box

pgn — Wed, 23 Apr 2025 20:54:39 GMT

I think likewise also, @madasaf1sh.

Re: O2 Booster Box

GuyC — Thu, 23 Oct 2025 17:58:33 GMT

I have a 3G & 4G dual band boostbox that was supplied to me by O2 about 3 years ago, was told at the time they were normally only available to VIP customers, it's also 'open' meaning anyone on O2 can use it without registering first. I've been unable to find out if the 4G service will continue after December, it is working perfectly at the moment, the person who arranged it all no longer appears to work for O2 and he was my only contact.

Re: O2 Booster Box

pgn — Thu, 23 Oct 2025 18:10:48 GMT

@GuyC wrote:
I have a 3G & 4G dual band boostbox that was supplied to me by O2 about 3 years ago, was told at the time they were normally only available to VIP customers, it's also 'open' meaning anyone on O2 can use it without registering first. I've been unable to find out if the 4G service will continue after December, it is working perfectly at the moment, the person who arranged it all no longer appears to work for O2 and he was my only contact.

4G is not going anywhere, but 3G is soon to be history, @GuyC - as mentioned above, if you have capable WiFi, then WiFi calling is what is being used to fill the gap.

Re: O2 Booster Box

GuyC — Thu, 23 Oct 2025 19:02:07 GMT

Agreed, but I don't know if the boostbox can function on 4G alone, when it was first installed it was 3G only then they remotely upgraded it to add 4G a few days later, I suspect the architecture is based on the 3G service, will just have to wait and see what happens!