topic Re: No access to calls or my mobile phone but need to contact o2 in Other Products and Services

No access to calls or my mobile phone but need to contact o2

Beachwave — Thu, 19 Dec 2024 15:03:03 GMT

my phone has broken so I have no way of using the o2 app or calling the o2 helpline. How can I get help online?

Thanks!

Re: No access to calls or my mobile phone but need to contact o2

TallTrees — Thu, 19 Dec 2024 15:14:00 GMT

Hello @Beachwave

You can contact o2 via social media

Contact details contained here

Re: No access to calls or my mobile phone but need to contact o2

Bambino — Thu, 19 Dec 2024 15:15:43 GMT

@Beachwave Download Skype to call for free:

Call +44800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.