Unable to change Disney+ extra

Stedent — Sat, 07 Sep 2024 20:25:57 GMT

I am wanting to upgrade my Disney+ account from standard to premium, but in the extras page in My O2 it's says 'You can only edit this extra once in each monthly billing period' and there is no option to change it. The only time I have possibly made a change is in May when the new pricing plans were brought in and I opted to stay on the standard plan, so is definitely not in this billing period.

Any suggestions?

Re: Unable to change Disney+ extra

MI5 — Sat, 07 Sep 2024 20:39:34 GMT

@Stedent

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

topic Unable to change Disney+ extra in Other Products and Services

Unable to change Disney+ extra

Re: Unable to change Disney+ extra