topic Re: Getting emails and texts everyday about a voucher expiring in Other Products and Services

Getting emails and texts everyday about a voucher expiring

JustJaedis — Wed, 04 Sep 2024 09:40:46 GMT

Hello,

So for the last couple of days I've been getting emails and texts from O2 saying "Just letting you know your NCBUYOUT**** (censored just in case) will expire on 11/09/2024."

I have absolutely no idea what this voucher is for. I'm at the end of my device's contract, so I'm wondering if it has anything to do with that.

Thanks in advance to anybody who might have some answers for me!

Re: Getting emails and texts everyday about a voucher expiring

Cleoriff — Wed, 04 Sep 2024 09:53:50 GMT

@JustJaedis

Never heard of it so the only people who would know are O2.

Contact them

Be careful as it could be a scam, so don't click on any links

Edited to add, it could be this:

https://www.o2.co.uk/termsandconditions/rewards/buy-out-upgrade-offer-for-refresh-customers-terms-and-conditions

Re: Getting emails and texts everyday about a voucher expiring

JustJaedis — Wed, 04 Sep 2024 14:21:47 GMT

Thanks for responding! I'll definitely get in touch with them to enquire about it.

I definitely agree with you, having read through the link you posted it may very well be that! I'll update this post once I've spoken to O2.

Re: Getting emails and texts everyday about a voucher expiring

Millarl — Sun, 29 Sep 2024 07:06:20 GMT

Following as getting the same message

Re: Getting emails and texts everyday about a voucher expiring

Oxonian — Sun, 29 Sep 2024 17:51:22 GMT

@JustJaedis wrote:
Thanks for responding! I'll definitely get in touch with them to enquire about it.

I definitely agree with you, having read through the link you posted it may very well be that! I'll update this post once I've spoken to O2.

Did you get to the bottom of this @JustJaedis ?

I am sure that @Millarl would appreciate any update ! 👍

Re: Getting emails and texts everyday about a voucher expiring

Plaige — Fri, 04 Oct 2024 08:03:37 GMT

I've been getting this message too, what does it mean?

Re: Getting emails and texts everyday about a voucher expiring

Jules47 — Tue, 24 Jun 2025 11:35:19 GMT

I've just had this message this morning (24 June 2025). I've checked on my O2 account and there's nothing there about a voucher. t's a scam and appears to be still going on.

Re: Getting emails and texts everyday about a voucher expiring

MI5 — Tue, 24 Jun 2025 11:39:35 GMT

@Jules47 @JustJaedis @Plaige @Millarl

We’re told These codes are linked to an offer of Get £100 off your selected Samsung Galaxy S24.

To redeem the customer can use the code when signed into My O2 or in a store. The customer needs to make sure they have at least £100 to pay on the phone in the basket to remove it using the promo code.

Re: Getting emails and texts everyday about a voucher expiring

Enlli — Tue, 24 Jun 2025 11:41:03 GMT

It's not a scam, just a monumental just O2 screwing up

These codes are linked to an offer of Get £100 off your selected Samsung Galaxy S24.

Re: Getting emails and texts everyday about a voucher expiring

MI5 — Tue, 24 Jun 2025 13:11:44 GMT

If anyone searched before posting they would see around 50 or so posts with the same answers too.

Re: Getting emails and texts everyday about a voucher expiring

Cleoriff — Tue, 24 Jun 2025 13:16:36 GMT

This is a 2024 thread though. Last person posting @Jules47 .. must have added her post to the 24 party. 😂