topic Re: Upgrade with arial in Other Products and Services

Upgrade with arial

Wg3 — Wed, 10 Jan 2024 15:16:11 GMT

Hi, is it possible to track the status of an upgrade. I up graded my handset with arial spoke to them on the phone went through everything received the first email read through it clicked to say I’d read it an have heard nothing since yesterday.

Re: Upgrade with arial

MI5 — Wed, 10 Jan 2024 15:26:34 GMT

@Wg3

Aerial are a business account reseller.

You'll need to go through them for any updates or issues.

Re: Upgrade with arial

Bambino — Wed, 10 Jan 2024 16:15:13 GMT

@Wg3 You have most likely upgraded yourself into a big problem. Do a search on this site or on Google to see all the nightmares people have had with that company.

Re: Upgrade with arial

Cazzy57 — Tue, 11 Jun 2024 18:57:02 GMT

I'm having a nigh msre with this company now my phone has been off for 24 hours now contacted Arial with no joy dont know why I bothered to change now

Re: Upgrade with arial

pgn — Wed, 12 Jun 2024 05:38:57 GMT

@Cazzy57 wrote:
I'm having a nigh msre with this company now my phone has been off for 24 hours now contacted Arial with no joy dont know why I bothered to change now

Aerial Direct are a business account reseller, @Cazzy57

You'll need to go through them for any updates or issues, O2 cannot help you in this case. Good luck.