topic Re: Wifi in Costa in Other Products and Services

Wifi in Costa

Anonymous — Thu, 06 Dec 2012 19:05:26 GMT

Hello, my first post so apologies in advance if I do something wrong.

I read a couple of threads re wifi in Costa but neither covered my problem.

I'm trying to connect using a Google Nexus 7 tablet. The Wireless settings show that I'm connected to O2 wifi in Costa but I'm not. I have registered using my mobile phone & have completed the code to download the app. When I try to open my browser however I just get a message that I am not connected to the internet. I do not get a log in page. I've even tried logging in by tethering my tablet to my O2 phone.

Is there something else I should be doing please?

Macc

Re: Wifi in Costa

MI5 — Thu, 06 Dec 2012 19:24:27 GMT

Try texting "WIFI" to 2121 from your phone to reset your connection.

http://o2wifi.co.uk/

Re: Wifi in Costa

Anonymous — Thu, 06 Dec 2012 20:17:51 GMT

even if the problem is with my nexus tablet and not my phone?

Re: Wifi in Costa

MI5 — Thu, 06 Dec 2012 20:30:10 GMT

It uses the same account to connect.

Re: Wifi in Costa

Anonymous — Thu, 06 Dec 2012 20:44:08 GMT

I know that nexus 7 only supports 2.4ghz wireless frequency but i doubt costa would use anything else.
Do you have Mac filtering enabled?

Re: Wifi in Costa

MI5 — Thu, 06 Dec 2012 21:00:39 GMT

I would also try clearing the browser cache.

Re: Wifi in Costa

Anonymous — Thu, 06 Dec 2012 21:32:12 GMT

Thanks to all of you. I'll try the suggestions next time I'm in Costa which will now be at the weekend.

Re: Wifi in Costa

perksie — Fri, 07 Dec 2012 01:25:38 GMT

Allow up to half an hour for 2121 to change.

Re: Wifi in Costa

adamtemp64 — Fri, 07 Dec 2012 09:11:45 GMT

I thought WIFI 2121 was for openzone and not o2 wifi.

O2 wifi should show up in wifi networks click on it in there and see if that lets you connect now you have registered it

TRy this from the faq for o2wifi

Follow these steps:

On your Android phone or tablet go to Menu > Settings > Wireless and network.
Tap Wi-Fi settings and tick the wifi check box. Your phone will search for wifi networks.
Tap O2 Wifi to connect to it.
Open your browser. When you try to browse the web you'll go to our sign-up page.

Re: Wifi in Costa

MI5 — Fri, 07 Dec 2012 09:48:39 GMT

There is a glitch in the Nexus 7 wifi in that it sometimes tries to load a cached DNS when attempting to connect to open wifi hotspots. A browser cache clear usually helps. May have to do a restart also the first time.

Re: Wifi in Costa

Anonymous — Sat, 08 Dec 2012 12:51:54 GMT

Thanks. That was what I was trying initially. Wifi Settings shows I'm connected to O2 wifi but when I open my browser I get a message that I'm not connected to the internet. Since I last tried it, it has been suggested that I clear my browser cache so next time I'm in Costa Coffee, probably Monday, I'll clear the cache first and then see if I get the log on page.

Regards

Macc

Re: Wifi in Costa

Anonymous — Sat, 08 Dec 2012 12:55:00 GMT

Thanks. Hopefully that will be my problem and next time I'll clear the browser cache first.

I'll report back with results during the week

Macc

Re: Wifi in Costa

Anonymous — Mon, 10 Dec 2012 12:52:44 GMT

Still not sure. Following previous advice I texted WIFI to 2121, and from home registered my Nexus with O2. I cleared my cache before attempting to log on in Costa. When I opened my Chrome browser I did connect to Costa but with a message that there was an internal error which they are trying to sort outand a link I couldn't open. My phone connected to Costa's Wifi with no problem. So I need to try again another day, however it''s looking more hopeful.

Macc

Re: Wifi in Costa

Anonymous — Wed, 12 Dec 2012 18:35:10 GMT

I've decided to give up pro tem. I think O2 wifi may have a problem where I live.

I tried logging on in Costa having first cleared the cache. Wireless settings show I'm connectec to O2wife however whenChrome tries to open the O2 sign up page it gets an error 500 message "Internal Server Error" athough I can get O2 wifi on my phone.

I did wonder wether I could get on to the internet by tethering and sign on to O2 that way but then I get an error 105 message "unable to resolve DNS servers address" "DNS lookup failed"

I then asked the O2 shop if their wifi was working. to be told it wasn't, something to do with security certificates. Too many people had problems so they switched it off.

I could get on to wifi in Waterstones, Nero & Carphone Warehouse so it's not my Nexus.

It's a shame about Costa but I can still use my Nexus by setting my phone up as a mobile hotspot.

Thanks however for everyone's input.

Macc

Re: Wifi in Costa

Anonymous — Fri, 11 Jan 2013 13:59:53 GMT

It's sorted. After a long session in the O2 shop I dissociated my Nexus from my O2 account. I then returned to Costa & this time got the registration page.