topic Re: Cancel Bolt On in Other Products and Services

Cancel Bolt On

George565 — Tue, 28 Nov 2023 06:57:43 GMT

Hi I purchased a Bolt on by mistake how do i cancel / refund it?

Re: Cancel Bolt On

madasaf1sh — Tue, 28 Nov 2023 08:01:07 GMT

If on PAYG Boltons are none refundable as per the t&c's

If on Pay Monthly, you will need to contact Customer Services and ask them to cancel it if you cant do it yourself, and they may be able to reverse the charge..

Give them a call on 202 from your o2 phone or 0344 809 0202

Re: Cancel Bolt On

MI5 — Tue, 28 Nov 2023 08:05:39 GMT

@George565

Any bolt ons that can or need to be cancelled can be done in your MyO2 https://mymobile.o2.co.uk/

Otherwise there is no need to cancel as they expire automatically after a month.

Re: Cancel Bolt On

jonsie — Tue, 28 Nov 2023 09:37:46 GMT

OP wants a refund though and to cancel the bolt on