topic Re: Data usage in Other Products and Services

Data usage

PHipkiss — Mon, 27 Nov 2023 15:23:10 GMT

Today I have used .4 gb of data. My Wi-Fi is on. How has this data usage occurred?

MI5 — Mon, 27 Nov 2023 15:27:02 GMT

The only way is that your wifi dropped out or phone lost connection to it.

Turn off mobile data when using wifi to stop this happening.

jonsie — Mon, 27 Nov 2023 15:28:18 GMT

Data doesn't always get recorded in real time

However your wifi may have dropped out for a period

Have you been streaming or gaming as 4GB is a lot to use in such a short time interval

Enlli — Mon, 27 Nov 2023 15:34:36 GMT

Think it's 0.4GB there is a decimal point but no leading zero

Still a lot in the time interval

madasaf1sh — Mon, 27 Nov 2023 15:34:38 GMT

Is it 400Mb or 4Gb?

You can also find out from your phone what has used the data, by going into the Settings...

PHipkiss — Mon, 27 Nov 2023 16:12:47 GMT

Thank you. I’ll do that in future.

PHipkiss — Mon, 27 Nov 2023 16:15:13 GMT

it’s .4gb.
no streaming. But apparently it’s used since last bill. Not just today so panic over. Thanks for your help anyway.

PHipkiss — Mon, 27 Nov 2023 16:15:41 GMT

it’s .4gb.
no streaming. But apparently it’s used since last bill. Not just today so panic over. Thanks for your help anyway.

PHipkiss — Mon, 27 Nov 2023 16:16:12 GMT

Thank you. I’ll check it out.

jonsie — Mon, 27 Nov 2023 16:44:57 GMT

All is well then 😁