topic Added the cafeyn extra - link doesn't work and if I use my O2 email on the app it doesn't recognise in Other Products and Services https://community.o2.co.uk/t5/Other-Products-and-Services/Added-the-cafeyn-extra-link-doesn-t-work-and-if-I-use-my-O2/m-p/1644575#M51928 <P>Added the cafeyn extra - link doesn't work and if I use my O2 email on the app it doesn't recognise me - how do I login?</P> Tue, 22 Aug 2023 12:40:14 GMT Mo_ 2023-08-22T12:40:14Z Added the cafeyn extra - link doesn't work and if I use my O2 email on the app it doesn't recognise https://community.o2.co.uk/t5/Other-Products-and-Services/Added-the-cafeyn-extra-link-doesn-t-work-and-if-I-use-my-O2/m-p/1644575#M51928 <P>Added the cafeyn extra - link doesn't work and if I use my O2 email on the app it doesn't recognise me - how do I login?</P> Tue, 22 Aug 2023 12:40:14 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/Added-the-cafeyn-extra-link-doesn-t-work-and-if-I-use-my-O2/m-p/1644575#M51928 Mo_ 2023-08-22T12:40:14Z Re: Added the cafeyn extra - link doesn't work and if I use my O2 email on the app it doesn't recogn https://community.o2.co.uk/t5/Other-Products-and-Services/Added-the-cafeyn-extra-link-doesn-t-work-and-if-I-use-my-O2/m-p/1644584#M51931 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4141763">@Mo_</a>&nbsp;</P><P>See guide <LI-PRODUCT title="Guide: Adding and removing O2 Extras" id="Guide072"></LI-PRODUCT>&nbsp;</P><P>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) , they should be able to help you with this<BR />Thanks</P> Tue, 22 Aug 2023 12:55:29 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/Added-the-cafeyn-extra-link-doesn-t-work-and-if-I-use-my-O2/m-p/1644584#M51931 MI5 2023-08-22T12:55:29Z Re: Added the cafeyn extra - link doesn't work and if I use my O2 email on the app it doesn't recogn https://community.o2.co.uk/t5/Other-Products-and-Services/Added-the-cafeyn-extra-link-doesn-t-work-and-if-I-use-my-O2/m-p/1644587#M51932 <P>Eventually got in by creating an account with a different email address - weird.</P> Tue, 22 Aug 2023 12:58:54 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/Added-the-cafeyn-extra-link-doesn-t-work-and-if-I-use-my-O2/m-p/1644587#M51932 Mo_ 2023-08-22T12:58:54Z