https://community.o2.co.uk/t5/Other-Products-and-Services/O2-refused-to-unlock-my-O2-wifi-device-from-O2-network/m-p/1640108#M51739 <P>I bought a Huawei Wifi E5573B from ebay but this wifi device is locked to O2 network. It does not work on other network sim cards. Since O2 declined my card payment recently, I want to unlock my wifi device from O2 network and change to another provider. I log in to my O2 account and request to unlock my wifi device.</P> <P>[Removed]</P> <P>When type in the IMEI number of my device to some websites for unlocking the device, they can search out that my device is locked to the O2 network.&nbsp;</P> <P>Obviously, O2 does not want us to unlock our device from O2 network.</P> Fri, 04 Aug 2023 18:08:53 GMT Angela8 2023-08-04T18:08:53Z https://community.o2.co.uk/t5/Other-Products-and-Services/O2-refused-to-unlock-my-O2-wifi-device-from-O2-network/m-p/1640108#M51739 <P>I bought a Huawei Wifi E5573B from ebay but this wifi device is locked to O2 network. It does not work on other network sim cards. Since O2 declined my card payment recently, I want to unlock my wifi device from O2 network and change to another provider. I log in to my O2 account and request to unlock my wifi device.</P> <P>[Removed]</P> <P>When type in the IMEI number of my device to some websites for unlocking the device, they can search out that my device is locked to the O2 network.&nbsp;</P> <P>Obviously, O2 does not want us to unlock our device from O2 network.</P> Fri, 04 Aug 2023 18:08:53 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/O2-refused-to-unlock-my-O2-wifi-device-from-O2-network/m-p/1640108#M51739 Angela8 2023-08-04T18:08:53Z https://community.o2.co.uk/t5/Other-Products-and-Services/O2-refused-to-unlock-my-O2-wifi-device-from-O2-network/m-p/1640121#M51740 <P>It needs to be running on an O2 SIM to unlock</P><P><LI-PRODUCT title="Guide: Unlocking an O2 phone to use a different SIM card" id="Guide003"></LI-PRODUCT>&nbsp;</P> Fri, 04 Aug 2023 16:22:56 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/O2-refused-to-unlock-my-O2-wifi-device-from-O2-network/m-p/1640121#M51740 Enlli 2023-08-04T16:22:56Z https://community.o2.co.uk/t5/Other-Products-and-Services/O2-refused-to-unlock-my-O2-wifi-device-from-O2-network/m-p/1640560#M51763 <P>Thanks for your reply but I am using O2 PAYG sim currently. If I do not unlock the sim, I cannot use other network at all!&nbsp;</P> Sun, 06 Aug 2023 23:20:26 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/O2-refused-to-unlock-my-O2-wifi-device-from-O2-network/m-p/1640560#M51763 Angela8 2023-08-06T23:20:26Z