topic Re: Scam Call in Other Products and Services

Scam Call

Danny4929 — Thu, 12 May 2022 18:45:56 GMT

I’ve just had a call from after entering my contact details online, saying they were from O2, so I went ahead with the call to get an iPhone 13 Pro Max with unlimited everything, for just £30 a month, which I think is real cheap. Anyways I gave them all my bank details cause I wasn’t fishy about it at first, I got an active card check but it says Telefonica (instead of O2).. so I’m just really on edge now, is Telefonica a scam? The man was talking very fast and wasn’t very formal/professional. I’m worried that it may be a scam? Im also worried that they may take my mobile number and transfer it to another sim/phone or something? I’m currently with Vodafone which I’m happy with. I did receive an email from them confirming my new O2 account, but the email was (o2shop@o2mail.co.uk). Does anyone have any information or knowledge on this please? Thanks

Re: Scam Call

madasaf1sh — Thu, 12 May 2022 18:49:25 GMT

@Danny4929

Telefonica is o2 (it is the parent company and the Enterprise part of o2 ) and the payment will either show as Telefonica or o2.

If in doubt call the sales team on 0800 081 0255

O2mail is a legitimate email domain and o2shop@o2mail.co.uk is a legitimate email address

Re: Scam Call

picklez01 — Wed, 04 Dec 2024 17:11:24 GMT

That phone number youre telling people to call is said to be a scam by people on google.

Re: Scam Call

MI5 — Wed, 04 Dec 2024 17:17:18 GMT

Must be true then if Google says so, or maybe just the people saying so are stupid?

Re: Scam Call

jonsie — Wed, 04 Dec 2024 17:18:31 GMT

I'd go with the latter....

Re: Scam Call

Oxonian — Fri, 06 Dec 2024 19:40:44 GMT

@picklez01

Please see :-

How to contact our helpful UK customer support team | O2

https://www.o2.co.uk/contactus