topic Re: Location Dependent Battery Discharge in Other Products and Services

Location Dependent Battery Discharge

AlanNP — Sat, 30 Apr 2022 15:38:22 GMT

I have a Samsung Galaxy A10. When I'm at home I can charge it to 80% and, in three days, the level will fall to about 20% and I charge it again. When I stay at my friend's house the level falls to less that 20% after one day. The only Bluetooth pairing I have is with my hands free car kit, which is switched off when I am in the house and out of range anyway. I don't make more calls than usual when I'm staying with my friend. Can anyone explain what is happening to my battery's energy and, better, how I can stop it?

Alan.

Re: Location Dependent Battery Discharge

pgn — Sat, 30 Apr 2022 15:53:23 GMT

Is the cellular signal at your friend's house a bit weaker than at yours, @AlanNP? Sounds like your phone might be hopping between masts when there - or some other device in your friend's home is making the phone scan more aggressively for a good signal... Just my 2p'orth 🤔

Re: Location Dependent Battery Discharge

AlanNP — Sat, 30 Apr 2022 16:06:58 GMT

Thanks for the reply, the signal at my friend's house is terrible so that could be the explanation. I've reported it to O2, beyond that there's not much I can do about it,

Alan.

Re: Location Dependent Battery Discharge

pgn — Sat, 30 Apr 2022 16:18:16 GMT

That could be it, alright, @AlanNP. if you download O2's My Network app from the relevant app store for your phone, you can quickly report it every time you are there. I take it your friend's phone is on a different network from yours, so not an issue for them. Thanks for coming back, and you are welcome.

https://www.o2.co.uk/apps/my-network

Re: Location Dependent Battery Discharge

AlanNP — Sat, 30 Apr 2022 16:36:02 GMT

Brainiac,

As far as I know the signal is bad for everyone in the village.

I've downloaded the app but I'm having a bit of trouble working out how to report a weak signal. Were you referring to the automatic signal monitoring capability or do I have to do something?

Alan.

Re: Location Dependent Battery Discharge

madasaf1sh — Sat, 30 Apr 2022 16:55:59 GMT

@AlanNP

You just ensure that the Measurements Options under "my experience" is set to Allow, and then it will feed back to o2 issues in your area.

Re: Location Dependent Battery Discharge

pgn — Sat, 30 Apr 2022 17:02:58 GMT

Brainiac, you noticed!

@madasaf1sh said it - and my Android version lets me test the speed of my VM broadband too, so knock your phone off your friend's WiFi to run a Speed Test on O2's signal (under the hamburger top-left), and take it from there:

Brain the size of a planet, and they ask me about running an app... 😂

Re: Location Dependent Battery Discharge

AlanNP — Sat, 30 Apr 2022 17:14:36 GMT

madasaf1sh,

Thanks, that's set up now,

Alan.

Re: Location Dependent Battery Discharge

AlanNP — Sat, 30 Apr 2022 17:27:27 GMT

Brainiac,

Thanks, I've run the speed test at home. I'm not sure how to interpret the results or send them to O2,

Alan.

Re: Location Dependent Battery Discharge

pgn — Sat, 30 Apr 2022 17:40:48 GMT

My app is not letting me sign in, the SMS or email "request your password" link is taking an age...

It does not *need* you to sign in to use the app. You can take a glance at the "FAQ" beneath the 'hamburger', I guess.

The web version is described here, if that helps for now:

Re: Location Dependent Battery Discharge

pgn — Sat, 30 Apr 2022 18:48:32 GMT

Still no joy with login to My Network app via SMS or email code, @AlanNP - but the bit where you key in your postcode, select the check type (2G 3G 4G etc) and then click "Check Status" still works without signing in

Re: Location Dependent Battery Discharge

AlanNP — Sat, 30 Apr 2022 19:08:09 GMT

Brainiac,

I'm sorry, I don't underestand your message. What is 'login to My Network app via SMS or email code' all about?

I couldn't find a dialogue asking for a postcode but I did find an edit marked 'Search'. I put my friend's postcode in and it showed me a map of where I live.

How do I know if I'm using 2G 3G 4G etc?

'Check Status' does offer me the opportunity to report something to O2,

Alan.

Re: Location Dependent Battery Discharge

pgn — Sat, 30 Apr 2022 19:27:14 GMT

There is an option at the bottom of the "hamburger" screen in O2's "My Network" app to "Sign in" - that is not working for me atm. I am curious to see what lies therein, it has been a while since I had cause to use the "My Network" app.

Good that you found where to report your test results/comment to O2.

When you test, it will always hop to your nearest mast - clearly you can't test your friend's O2 signal from your own house (would be nice, but impractical from O2's perspective, I imagine).

Your phone is a Samsung S10, I think you said - it will be set to 4G. You can sometimes get better performance in a highly-congested (eg, in a densely-populated area) on your data downloads/browsing by forcing the phone to 3G (in your Phone's SIM settings). Your issue was high battery drain at your friend's house - which does seem to be related to the poor O2 signal. All this stuff with the app was just to see how bad, and keep O2 apprised, the signal really is at your friend's house.

Hopefully things are a little less fuzzy now

Re: Location Dependent Battery Discharge

lewys-gp — Wed, 04 May 2022 09:39:11 GMT

You went the extra mile here, Brainiac aka @pgn 😉😆👍.

Re: Location Dependent Battery Discharge

Cleoriff — Wed, 04 May 2022 09:44:31 GMT

I noticed this and mentioned it to the Brainiac via PM @lewys-gp

Re: Location Dependent Battery Discharge

pgn — Wed, 04 May 2022 10:04:59 GMT

Thanks, guys, and @AlanNP 👍