https://community.o2.co.uk/t5/Other-Products-and-Services/Change-sim-and-keep-number/m-p/1534068#M47559 <P>Hi. I have a new handset and a new sim, to use this new sim and keep my old number, how do I do this. On the website it wants to send me activation codes but my old handset is goosed and doesn't work, so this sending codes business won't work. How do I do it another way? All help gratefully received</P> Tue, 01 Mar 2022 14:32:30 GMT Fatpaul 2022-03-01T14:32:30Z https://community.o2.co.uk/t5/Other-Products-and-Services/Change-sim-and-keep-number/m-p/1534068#M47559 <P>Hi. I have a new handset and a new sim, to use this new sim and keep my old number, how do I do this. On the website it wants to send me activation codes but my old handset is goosed and doesn't work, so this sending codes business won't work. How do I do it another way? All help gratefully received</P> Tue, 01 Mar 2022 14:32:30 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/Change-sim-and-keep-number/m-p/1534068#M47559 Fatpaul 2022-03-01T14:32:30Z https://community.o2.co.uk/t5/Other-Products-and-Services/Change-sim-and-keep-number/m-p/1534070#M47560 <P>If you want to keep your number but use the new sim then you need to do a sim swap&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4792607">@Fatpaul</a>&nbsp; .</P> <P>There should be instructions on the pack the sim can in, or follow the guide linked below.</P> <P>You need to start from the old sim - put that in the new phone to begin with.</P> <P><LI-PRODUCT title="Guide: Sim Swap: a mini guide 2017 update" id="Guide012"></LI-PRODUCT>&nbsp;</P> Tue, 01 Mar 2022 14:35:09 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/Change-sim-and-keep-number/m-p/1534070#M47560 gmarkj 2022-03-01T14:35:09Z