https://community.o2.co.uk/t5/Other-Products-and-Services/PAC-code/m-p/1477711#M45192 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4567631">@Sarahb92</a>&nbsp;</P><P>You need to contact O2.<BR />All numbers are in this guide <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;<BR />When you call, you will be asked for the reason you are calling.<BR />Stay silent for 15 seconds and you will be taken to the keypad options.<BR />Press 2 for Everything Else<BR />Press 5 for More Options<BR />Press 7 for Anything Else which will put you though to someone.<BR />You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.<BR />8.00am is the best time to call if you can.</P> Tue, 10 Aug 2021 13:41:05 GMT MI5 2021-08-10T13:41:05Z https://community.o2.co.uk/t5/Other-Products-and-Services/PAC-code/m-p/1477709#M45191 <P>Hi I am really struggling to give 02 my PAC code what I have from Vodafone, I have filled the form in online and I have had emails back saying it has failed. Is it really this hard to do? Everytime I ring 202 it just gets to the end of phone call and says bye ! Someone please advise ?</P> Tue, 10 Aug 2021 13:27:13 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/PAC-code/m-p/1477709#M45191 Sarahb92 2021-08-10T13:27:13Z https://community.o2.co.uk/t5/Other-Products-and-Services/PAC-code/m-p/1477711#M45192 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4567631">@Sarahb92</a>&nbsp;</P><P>You need to contact O2.<BR />All numbers are in this guide <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;<BR />When you call, you will be asked for the reason you are calling.<BR />Stay silent for 15 seconds and you will be taken to the keypad options.<BR />Press 2 for Everything Else<BR />Press 5 for More Options<BR />Press 7 for Anything Else which will put you though to someone.<BR />You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.<BR />8.00am is the best time to call if you can.</P> Tue, 10 Aug 2021 13:41:05 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/PAC-code/m-p/1477711#M45192 MI5 2021-08-10T13:41:05Z