https://community.o2.co.uk/t5/Other-Products-and-Services/Messaging-service/m-p/1376656#M41713 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4083554">@John1958</a>&nbsp;</P><P>If you have wifi calling enabled, turn it off first.</P><P>If you have an iPhone also, you may have to dial 176002.</P><P>As a last resort, customer service should be able to help you <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P><P><LI-PRODUCT title="Guide: All you need to know about O2 Voicemail 901" id="Guide006"></LI-PRODUCT>&nbsp;</P> Thu, 30 Jul 2020 11:42:44 GMT MI5 2020-07-30T11:42:44Z https://community.o2.co.uk/t5/Other-Products-and-Services/Messaging-service/m-p/1376655#M41712 Hi<BR />I want to turn my messaging off, tried dialing 1760 but it says I cannot....help!!! Thu, 30 Jul 2020 11:38:33 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/Messaging-service/m-p/1376655#M41712 John1958 2020-07-30T11:38:33Z https://community.o2.co.uk/t5/Other-Products-and-Services/Messaging-service/m-p/1376656#M41713 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4083554">@John1958</a>&nbsp;</P><P>If you have wifi calling enabled, turn it off first.</P><P>If you have an iPhone also, you may have to dial 176002.</P><P>As a last resort, customer service should be able to help you <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P><P><LI-PRODUCT title="Guide: All you need to know about O2 Voicemail 901" id="Guide006"></LI-PRODUCT>&nbsp;</P> Thu, 30 Jul 2020 11:42:44 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/Messaging-service/m-p/1376656#M41713 MI5 2020-07-30T11:42:44Z https://community.o2.co.uk/t5/Other-Products-and-Services/Messaging-service/m-p/1376657#M41714 Hi<BR />Thanks for that. I dont have wifi calling selected. And its a Samsung. Thu, 30 Jul 2020 11:47:25 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/Messaging-service/m-p/1376657#M41714 John1958 2020-07-30T11:47:25Z https://community.o2.co.uk/t5/Other-Products-and-Services/Messaging-service/m-p/1376658#M41715 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4083554">@John1958</a>&nbsp;</P><P>I'd suggest you call customer service then please.</P><P>&nbsp;</P><P>Edit: However, wifi calling may still be enabled on your account. You can check this in your MyO2 under the device settings&nbsp;<A href="http://www.o2.co.uk/myo2" target="_blank" rel="noopener">http://www.o2.co.uk/myo2</A></P> Thu, 30 Jul 2020 11:55:08 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/Messaging-service/m-p/1376658#M41715 MI5 2020-07-30T11:55:08Z